Chili's Grill - Ankeny

Typical Chili's restaurant with American food mixed with various styles of popular items like pasta, ribs, fajitas, etc. I have to ask, why, oh why did they get... read more Typical Chili's restaurant with American food mixed with various styles of popular items like pasta, ribs, fajitas, etc. I have to ask, why, oh why did they get rid of the Awesome Blossom onion appetizer?? That was the best menu item they had! Please bring it back, as I was looking forward to ordering one. Guess I'll have to go to the competitor's restaurants that still offer a similar appetizer.

We went for a late lunch and was seated right away. The restaurant was clean and the hosting staff was friendly. Our server was prompt, attentive and courteous... read more We went for a late lunch and was seated right away. The restaurant was clean and the hosting staff was friendly. Our server was prompt, attentive and courteous and delivered food and drinks in great timing. The food was delicious, hot, and fresh when delivered to our table.

They should probably get a better evening manager we watched two couples walk out as employees looked over at them but never came and sat them, also they were n... read more They should probably get a better evening manager we watched two couples walk out as employees looked over at them but never came and sat them, also they were not busy more busy with chitchatting amongst themselves .I eventually just called there main phone line and asked them to seat us since we drove over an hour away to eat there. Customer service definitely needs to be worked at this restaurant and this happens every time I’ve been to this location in the last two years. Food also was sitting for awhile before it was brought out. This restaurant use to have so much potential it’s sad to see it go down hill.

The food is about the same as other Chili's. I do wish the music was better. Not a fan of the electronic dance music, very grating. The waitress was awesome eve... read more The food is about the same as other Chili's. I do wish the music was better. Not a fan of the electronic dance music, very grating. The waitress was awesome even on her third day. The orders were taken well and food arrived as expected. All in all I would return.

We went Mother's Day evening the wait was short service was good my quesadilla was a little overcooked very crispy most of the filling was on one side the other... read more We went Mother's Day evening the wait was short service was good my quesadilla was a little overcooked very crispy most of the filling was on one side the other side didn't have hardly anything on it I had a hard time eating it