Reviews - Ruby Emma
Reviews summary
Was Anonym at Ruby Emma a mag?
the hotel was very good for its price. the rooms were very clean, the beds were very comfortable and spacious. the bathroom was quite large, as well as the shower. the staff was very nice and helpful to ask. there is a nearby metro station 3-4 minutes to walk. every subway from there goes to centraal station in about 10 minutes. connections were really good View all feedback.
What Ewald Van Der H dislikes about Ruby Emma:
Good hotel in a quiet area of Amsterdam. Not far away from a metrostation. The hotel is operated with minimum staffing levels, and the check-in is done self-service with computers. The rooms are on a smaller size, but the beds are very comfortable. The rooms are equipped with a toilet and a shower unit. The shower unit has a see-through glass door, which is a bit strange. One would have expected a mix of milky glass... View all feedback.
Reviews from various users
Last update : 16.08.2025
I really enjoy staying at Ruby Hotels. I have always had a good experience with them, except for the food at Ruby Emma in Amsterdam. While their breakfast was good, I was disappointed by the quality of their small bites. They were serving guests frozen pizza that tasted like the kind you can find at grocery stores. Even the store-bought ones tasted better. I gave the restaurant an overall rating of 3 stars, mainly because of the staff. Four out of five of their staff were amazing, but there was always one who had an attitude. After trying the pizza, I left it and went upstairs to Ventuno, which was exceptional. Given the high price charged by the hotel bar, I wouldn't recommend trying their small bites.
I was part of the pre-opening team of QO Amsterdam…the property that is now Ruby and it was just a sad experience. The furniture looks like someone went on Marktplaats (Craigslist) as it’s just a mix of furniture that doesn’t seem to compliment each other. Overal very dark and lacking ambiance. Service missing follow up if things are well and the table needs anything, I won’t be returning.
We only came for a cocktail, which were pricey but good. The interior and appearance of everything including staff was impeccable. However, service was on the slow side and our invoice was wrong two times. But it's definitely a nice place for a fancy date :
Last update : 28.10.2023
Great brand new hotel in 5 min proximity to metro which makes cruising to the center and airport easy. Big, nicely decorated rooms with kinky Amsterdam vibe see through shower cabin..
Hotel is is in a good location and staff are very friendly and helpful, however I found out that full 3 night payment had been taken from my credit card 6 hour prior to check in. This was not a holding payment this was actually full payment. I understand that hotels need to cover themselves, however a holding charge to ensure that first night is covered is sufficient. I actually paid the full rate for the suite and not a reduced early payment rate.
Great hotel, rooms were lovely, spacious and very clean. You can even rent a guitar and use one of the amps the have in there if your so inclined. The staff were amazing too especially Thomas and Jay. They helped us get checked in, talked to us about the hotel and gave us a few tips on where to go around the city. I couldn't have felt more welcomed, will definitely be back.
Great stay at the Ruby Emma hotel and thank you to Rosa, Martina, Cop, Sammy, Nicky, Elena and Alina for a hospitable vacation. The rooms are a bit small, not a lot of room service options and housekeeping is slow but the hotel is in a nice location, helpful staff and good distance from the main city. Would definitely come back to stay here.
Beautiful and modern hotel!! very comfortable room, soft bed, also good soundproofing. Professional and nice team. So I really enjoyed being in your hotel guys.
Last update : 22.01.2023
Great room, they have just opened so everything is new and connected (Marshall amp iPad remote controller Tv is huge, the shower as well. Love the vibe of the room, and people are super nice. They even offer some muffins and cereal bars in the morning as there is no bar restaurant yet. It just need a few adjustments and this will be awesome. The neighborhood is also under construction, but it’s very close from the subway station :
A beautiful design hotel with excellent location! I love the bed and the shower! Thanks the staff Jose for his warm welcoming smile. Will certainly return if I ever need to go to Amsterdam again!
My husband and I stayed here for our 10 year anniversary. We were surprised with rose petals on our bed. Jay and the rest of the staff were great! Metro to the center is fast, easy, and runs often. Delicious breakfast! We will be back!!
A great self check-in hotel with thoughtful attention to detail. If you need the team, they're lovely, otherwise you can easily not interact with them. The bar staff make a great cocktail and have a wonderful selection of beers, wines and spirits. If you're looking for something out of the main tourist area, this is perfect for solo, friend or family travel and great value.
Serena im ruby emma hotel welcomed my partner and I in the hotel and made us feel at home. she allowed us to check us earlier than expected, led us into our rooms and helped us carry our luggage. the rooms are spacious and stylish with a magnificent view of the outer suburbs of amsterdam!
