Subway - Ames
Subway
Description
**Subpar Service at Subway: A Mixed Bag of Experiences**
At this recently renovated Subway location, diners face a jarring contrast of experiences. While some patrons praise the modern, clean environment and friendly staff, others express severe concerns regarding hygiene and service quality. Reports of improper food handling and staff neglect, including using the same gloves throughout shifts, have raised red flags about cleanliness. Moreover, inconsistent food preparation and ingredient availability have left some customers dissatisfied, prompting them to reconsider returning. Despite the fresh appeal of the restaurant, the varying levels of service and oversight highlight the need for improvement to attract and retain customers effectively.
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Bad attention from the person who works there, he is sorry with a bad character, I made an online order and when I got home I checked my order and it was not what I expected I asked for American cheese and he did not give me the cheese the chicken wasnot well cooked the bread that I requested was not this either, this is the third time it has happened, the man who attendsnever does the orders well, I am very disappointed
Totally incompetent. I ordered a salad which came with wilted lettuce and yellow tomatoes. One employee did not know how to cut up the meat. Actually asked a coworker before asking me and seemed astonished that I would say to use a knife. Employees spentmore time talking about their personal lives than preparing our food which slowed down the process considerably. I asked forcookies THREE different times and never received them but was charged for them. Never going back. Also the entire store smeltlike sewage.
If I could give this place zero stars, I absolutely would. This is, without a doubt, the worst Subway I have ever been to. Every single order I've placed has been messed up. It's hard to believe they managed to hire so many incompetent employees at one location.
I wouldn't suggest ordering from the young blonde staff member at this Subway. It raises some concerns about cleanliness, as it appears they may be transferring germs from the floor, tables, or cleaning equipment. Additionally, they wear the same gloves throughout the day. Enjoy your meal!
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