Fazoli's - Ames
Fazoli's
Description
Fazoli's in Ames offers familiar fast-casual Italian comfort with warm, friendly staff and loyal regulars. However, inconsistent execution—soggy or flavorless breadsticks, tough mozzarella, occasionally salty or lukewarm entrees—and lapses in cleanliness and pickup procedure temper the praise. Service ranges from exceptional and attentive to brusque and untrained. When kitchen and front-of-house click, meals are hot, fresh, and enjoyable, and repeat customers keep returning for value and nostalgia.
Images
Feedback
The breadsticks were incredibly disappointing—soggy and resembling a loaf of white bread with garlic butter slathered on and rolled up. The mozzarella balls were so tough they were like trying to eat a cheesy jawbreaker. The only redeeming part of the meal was the marinara sauce, which tasted like it came straight from a can at Walmart. If I could give a lower rating, I absolutely would. Unfortunately, the lowest you can go is one star, and I’ll give that just for how clean the counters looked.
They need better customer service the guy at the front was nice but the lady was rude and wasn't helpful she was even rude through the drive thru speaker the food is good but like I said need some people that do good with customer service
Molly was amazing! I always look forward to visiting Fazoli’s when I come to Ames! I really wish there was one in Orlando. The entire staff was incredibly friendly! The food was hot, fresh, and absolutely delicious!
Menu
Pasta
Snacks
Main Courses
These Types Of Dishes Are Being Served
More information
QR-Code for the menu

