Wendy's - Albuquerque

The drive thru line was too long and was taking forever so I ended up going in to get my food. The inside is nice and is of the newer Wendy's models. The staff... read more The drive thru line was too long and was taking forever so I ended up going in to get my food. The inside is nice and is of the newer Wendy's models. The staff were courteous. There needs to be more attention to cleaning of the floors and tables though. The food was good and fresh.

The drive-thru attendant misunderstood our order for a large Coke and large fries, interpreting it as a large orange Frosty instead. read more The drive-thru attendant misunderstood our order for a large Coke and large fries, interpreting it as a large orange Frosty instead.

The nuggets and fries could be served hotter. The bacon is absolutely fantastic! read more The nuggets and fries could be served hotter. The bacon is absolutely fantastic!

I know it was lunch but it was a tremendously long wait. Plus my food didn't seem very fresh when I got it for as long as I waited. They also forgot some of my... read more I know it was lunch but it was a tremendously long wait. Plus my food didn't seem very fresh when I got it for as long as I waited. They also forgot some of my sauces. It sucks at the strawberry Frosty is no longer there that's the main reason I went.But I dealt with the chocolate. Usually have a really good experience coming here but not this time. Staff was unattentive( theydidn't listen when I asked for my sauces) they seemed like they were a little bit rushed (just trying to get people out of theirline) I understand during lunch time it is busy but customer service should come first. I will continue to go to this locationbecause it is near where I work a lot of the time. Usually they get a four or five stars from me but not this time. It will makeme think twice about choosing this location or going somewhere else. There are a ton of options up in this area.

Drive through wait is far too long. Inside, the ice machine has been broken for months. I see one worker regularly and he is working his butt off. Ultimately, i... read more Drive through wait is far too long. Inside, the ice machine has been broken for months. I see one worker regularly and he is working his butt off. Ultimately, it is the fault of the owner of this franchise location. This person has turned a mainstreamrestaurant into a neighborhood dive. Shameful. A word to Wendy's corporate, the new fries are a travesty. What in the world wereyou thinking? This is about as bad as when Coca Cola introduced New Coke. The original was golden. Ain't broke, don't fix,people. I'm done with Wendy's. It used to be a treat. Now, third rate.