Mr. Hero - Akron
Mr. Hero
Description
**Restaurant Review: Mr. Hero**
Mr. Hero, under new management, has garnered mixed reviews that highlight a shift in both food quality and customer service. While some patrons lament the decline in sandwich preparation—citing issues like insufficient condiments and incorrect orders—others celebrate their consistent execution of favorites like steak sandwiches and the beloved Romanburgers. Diners reported delays, particularly during peak online order times, and occasional service hiccups. However, a faction of customers praises the attentive staff and swift service, reinforcing the potential for a revitalized dining experience. As it stands, Mr. Hero competes to win back loyal customers amidst these changes.
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My Hero... Mr. Heroes will always be my top choice for cheesesteaks and Roman burgers.
I visited 11/5/23. I order a 10 cheeseburger. I waited for sandwich to be made and still ended up with cold meat. How was that possible ? it's the reason I went there in first place. HOT, FRESHLY MADE. I didn't realize it til I got home. I should of checked before I left. So disappointed. REMIND u I already knew how much the sandwich cost, plus it's on the sign And the the worker still tried to over charge me. I can tell the place is being ran by a new owner..WHEW!! it used to be respectable place. I hope this don't continue ?
Since the change in ownership, the sandwiches have been lacking in condiments. The steak deluxe had very little onion and mushrooms. The overall service just isn't what it used to be.
I visited a few weeks ago to grab some Romanburgers for a family lunch. The staff was friendly and handled my order quickly, even accommodating my request to leave off the devil's fruit from my sandwich. The Romanburgers still tasted great after a 20-minute drive home—I can only imagine how delicious they would be fresh! We'll definitely be returning!
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