Thai Charm Eatery - Airdrie

I placed an online order for my meal at around 6pm and paid over the phone. The food was supposed to be delivered at 7pm, but by 7:25pm it had not arrived so I... read more I placed an online order for my meal at around 6pm and paid over the phone. The food was supposed to be delivered at 7pm, but by 7:25pm it had not arrived so I called the restaurant. I was informed that they were very busy and running behind schedule. When I asked how much longer it would take, I was told it would be about another hour. I found it unreasonable for a takeout restaurant to take 2.5 hours to prepare and deliver food. The restaurant then offered to have the food ready for pick up in 20 minutes if I came in person. When I arrived at the restaurant only 10 minutes after the call, I found my food already prepared, bagged, and placed on the counter. There were only 2 other delivery orders waiting alongside mine. Although the food quality was good, I was displeased with the dishonesty of the restaurant. I will not be returning.

I recently ordered the Dinner for four at this restaurant and was thoroughly impressed from the very first bite. It had been a while since I had Chinese food th... read more I recently ordered the Dinner for four at this restaurant and was thoroughly impressed from the very first bite. It had been a while since I had Chinese food that tasted so fresh. The chicken balls were delightful, with a high meat to batter ratio (not the usual 70% batter). The fried rice and chow mein were also delicious. The portions were generous and I ended up with enough food for two additional meals. This place will definitely be my new go-to for takeout.

We ordered dinner for two, but it ended up feeding three of us. I always make sure to order an extra dish of coconut rice because it's so delicious. The food is... read more We ordered dinner for two, but it ended up feeding three of us. I always make sure to order an extra dish of coconut rice because it's so delicious. The food is always fresh and served in generous portions, making it a favorite whenever we have guests over for dinner.

We ordered from this restaurant tonight and we are so pleased that we did. The portions are generous and delicious, with fresh vegetables in their dishes. We wi... read more We ordered from this restaurant tonight and we are so pleased that we did. The portions are generous and delicious, with fresh vegetables in their dishes. We will definitely be returning.

To start, we were informed upon arrival at 8:15 on a Friday that the kitchen was closing in 15 minutes. However, our server was incredibly kind and attentive, a... read more To start, we were informed upon arrival at 8:15 on a Friday that the kitchen was closing in 15 minutes. However, our server was incredibly kind and attentive, and quickly took our food order. It's best to come early to this restaurant! All of the dishes were fantastic and met the high standards of Thai pepper. I typically order a level 5 spiciness, but decided to try a level 3 and it was just as spicy as a level 5 at other restaurants in Fort Worth. I had the red curry with a meat dish, papaya salad, and Khao Soi, all of which were incredibly delicious. The staff was great and the food was amazing. I can't wait for breakfast so I can finish my Khao Soi!