Subway - Advance
Subway
Description
The local Subway restaurant has garnered mixed reviews, revealing a turbulent customer experience spectrum. While some patrons praise the food's quality and the courteous staff, others cite neglect and questionable hygiene practices. Complaints highlight poor service, particularly during closing hours, alongside issues with food quality, such as stale bread. Additionally, the lack of customer service training and strict discount policies have drawn ire from hospital employees. Despite this, a few visitors commend the cleanliness of the location and quick service, hinting at the possibility of improvement. Overall, diners seem divided on their experiences at this establishment.
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I am not sure what the issue is with this subway ! But every time I order online here my sandwich is made wrong!!! I've dealt with it the past 4 times now. But I am done! I am paying $10 for a sandwich that is literally bologna (there is no ham and no salami on my cold cut combo) .. and it is literally 1 slice of bologna on this even tho I decided to pay for double meat this time... So now I've paid $13 for a sandwich that was not worthy! I would suggest the clemmons location if anyone wants to get the online deals .... This location , they need to be watched when they make your sandwich!
Twice I have used the app to put in my order for pick up. And twice my order has been messed up. It's great if I go in and order our food Last order was supposed to be a BMT on white ... But I somehow only had Bologna. And the mayo was so thick .. it was awful! It is what it is... The girls working are very friendly ! The restaurant is always pretty clean... Service: Takeaway
Haven't been to this location in a year after getting a hair in my sandwich obviously from the male employee with a ponytail, nothing against ponytails but not in my sandwich. Decided to give it one more chance and they failed again. $10.99 for a sandwich with stale bread and little meat. Better off going to Publix or Harris Teeter for a sandwich with better quality cold cuts for less money. Last time I'll go to Substandard Subway. Food: 1
Lousy management. Disappointing. Great staff! Food: 1 Service: 1 Atmosphere: 1
The 2 ladies that work here are rude...the owners of this subway should really train the staff on customer service. Staff deny hospital employees a discount because they aren't a nurse. Seriously, all hospital employees deserve a discount. Hospitals run on more than nurses. Service: Takeaway Meal type: Lunch Price per person: $1–10
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