Bojangles - Advance
Bojangles
Description
The Bojangles in Hillsdale presents a perplexing dining experience, oscillating between delightful and disappointing. While some patrons rave about the delicious food and friendly service, others lament long wait times during peak hours and instances of poor food quality. The inconsistency is evident, with reports of unprepared staff, inadequate drive-thru service, and disruptions in the dining area. Despite these frustrations, many guests appreciate the welcoming atmosphere and the management’s attentive approach. As opinions diverge, it seems that while some find their visits exceptional, others leave disheartened, leaving diners to weigh their choices carefully.
Images
Feedback
They just can't get it right. Morning crew is awesome, after that it's all downhill. Absolutely terrible in the dinner hours. Food: 1 Service: 1 Atmosphere: 1
Great customer service clean dining area and restrooms fast friendly service Food: 5 Service: 5 Atmosphere: 5
Yesterday I went inside to order 2 chicken tender meals, I had to stand and wait a while, I observed that no one behind the counter had gloves on, one glove was laying in the floor, but not a single person had them on. I thought it was mandatory anyone working with food had to wear gloves, it’s really sad to see this. Service: Take out Meal type: Dinner Price per person: $20–30 Food: 2 Service: 2 Atmosphere: 2
This bojangles location has turned me off of bojangles entirely. I had a bojangles gift card for $25. Downloaded the app and guess what, no where to put the gift card, thought it may just require a card on file in the app. Added my card and it automatically charged it without me confirming that I wanted to finalize the order. Called the store and the stopped cooking the food, but guess what, can't cancel an order even if it's on their own app. Called customer service, they couldn't help, it's an online form now I was told. Filled out the form now I have to wait for them to get back to me. Sent wife to the store to get food using the gift card that was expiring tomorrow. Couldn't even get the same order that we had made online and cancelled because that was an online only offer despite trying to order online initially. Then they had to change the order because they didnt have all the chicken ready. Between the customer service, convoluted refund process, and inability to assist with any inquiries, I will NEVER return to this or any other Bojangles ever again!!
This has to be the absolute worst restaurant in the entire Bojangles corporation. Management poorly plans and are frequently out of chicken and random times during the day. If you order a 12 piece dinner, check your order before you leave, you might get all wings because they ran out of the others and refused to tell you this. Rarely do they open on time due to their employees come and go as they please. I will drive to clemmons before I ever spend another dime here.
Menu
Salads
Bos Fresh Garden Salad$3.2
Bos Fried Chicken Salad$4.3
Bos Grilled Garden Salad$4.3Snacks
Breast And Biscuit$2.7
Thigh And Biscuit$2.0Special Offers
Wing Special$2.6
Menu PDF
FAQ
More information
QR-Code for the menu
