Dunkin' - Addison

Do not visit this restaurant. The employees are unprofessional, rude, and untrained. The children working there were disrespectful to us. When I tried to speak... read more Do not visit this restaurant. The employees are unprofessional, rude, and untrained. The children working there were disrespectful to us. When I tried to speak to a manager, they hung up on me - twice. None of them seem to care about customer service.

Today in Christmas day in the morning i order a dozen donuts . when i open it my work place. it was only 10 count.I called the place. the lady answered was so m... read more Today in Christmas day in the morning i order a dozen donuts . when i open it my work place. it was only 10 count.I called the place. the lady answered was so mean and yelling on me. she said hold on a and said she is going to watch camera. and she get back to me in 1 second and said i watch camera we gave you 12.the lady said her name is bava something. and the lady pack my donuts name is Michelle. And she hang up the phone on me. i called back 3 times they answer the phone again and still mad at me she keep talking not giving me any chance to talk. finaly i ask for my refund. Very bad customer service. I don't prefer this place anymore.its my neighborhood store also.

I asked for a cinnamon bagel with cream cheese but I got a long John lol , it’s okay I forgive Dunkin’ Donuts only because the cashier has beautiful blue eyes . read more I asked for a cinnamon bagel with cream cheese but I got a long John lol , it’s okay I forgive Dunkin’ Donuts only because the cashier has beautiful blue eyes .

The staff at the drive-thru are exceptionally friendly. I’ve never encountered any issues with my order, which I truly appreciate! I actually make a bit of an e... read more The staff at the drive-thru are exceptionally friendly. I’ve never encountered any issues with my order, which I truly appreciate! I actually make a bit of an effort to visit this Dunkin' Donuts!

I ordered an iced latte for $5, but what I got was just a cup filled with ice. I could barely take three sips before I had to stop. read more I ordered an iced latte for $5, but what I got was just a cup filled with ice. I could barely take three sips before I had to stop.