Chili's Grill - Feedback

#25 - Seafood - Addison, Grill, American

Reviews

Overall Total Score
3.6 out of 5
Very good | 2963 reviews

Reviews from various websites

Menu

Last update : 06.10.2022

4.2 ★ from 12 reviews
sofia81
Sofia 06.10.2022 - 10:05

The food was great and got more for what I paid and the service was excellent. brandon was waiting for my wife and me. we had a few laughs and he did great. he should get a salary increase. bring me to the manager so I can give him a raise. I'm going back.

molly80-store98
Molly 06.09.2022 - 17:04

Surprisingly, not much to complain about on this last visit. Our waiter actually took our order in a timely fashion and the food came out hot. My black bean burger was edible, although the guac I paid extra for was a minuscule portion. The skillet cookie with ice cream was suitably decadent. I’m not a fan of the large game and credit card terminal taking up so much of our two-top bar table. I know labor is hard to come by, but if that’s your plan, why not just have people go through a line and then take a seat?

albertha81-teacher29
Albertha 06.09.2022 - 17:04

My food was delicious my drinks was awesome as well THANKS TO LINDSEY GREAT CUSTOMER SERVICE AND MGR WAS AWESOME AS WELL. THE GREETER DID HIS THANG AS WELL KEEP UP THE GOOD WORK I forgot to take a picture of my brisket burger n fries

nayeli-greenholt
Nayeli 06.09.2022 - 17:04

Sat at the bar and had a good conversation with the bartender. Food and service was great.

sister-moen
Sister 06.09.2022 - 17:04

A centrally located restaurant was chosen to celebrate a birthday. Everything went smoothly until one dish was delayed. It was strange that everyone else had their food except for one person. Our waiter seemed busy with other customers, but I assumed he had everything under control. Unfortunately, we had to wait while some started eating, but the manager approached us to inquire about our experience. We shared our concerns with him and he promptly resolved the issue. Despite the initial setback, the manager's quick action improved the situation. Our food and drinks were good, and we appreciated the staff singing happy birthday to us. Overall, I would consider returning to this restaurant. 3 stars.

Chili's offers a vibrant ambiance and an enticing menu, making it a popular dining choice. However, experiences vary significantly. While some guests rave about the delicious food and excellent service, others report lackluster dishes and inattentive waitstaff. Issues with meal timing, like cold entrees arriving before appetizers are finished, disrupt the dining experience. Although management is proactive in addressing concerns, the inconsistency in service and food preparation leads to mixed reviews. Overall, while some diners leave satisfied and eager to return, others find their meals rushed and disappointing. A visit to Chili's can be hit or miss.

Sirved

Last update : 01.04.2024

3.3 ★ from 1348 reviews
jim-p-mushroom1175
Jim 01.04.2024 - 00:51

This restaurant is an excellent choice for celebrating birthdays. Everything went well until one dish was delayed, which was a bit strange since everyone else's food had already arrived. We considered whether to wait for the late dish and risk our meals getting cold, but our waiter seemed to have the situation under control. Unfortunately, the missing dish took longer than anticipated to be served, suggesting that our waiter might not have been as attentive as we first believed. At this point, I was leaning toward giving a 3-star review, but the manager promptly addressed our concerns and made sure the rest of our meal went off without a hitch. We were impressed by the manager's proactive approach to customer satisfaction, and his quick action really salvaged our overall experience. The quality of the food and drinks at Chili's was fantastic, and we would definitely consider returning. A special shoutout to the family that joined in singing Happy Birthday during our celebration!

william-hunter-squir
William 01.04.2024 - 00:51

I took a bite of my appetizer, and soon after, our main courses arrived. Unfortunately, by the time I finished my appetizer, my main dish had already gone cold. I didn't want to send it back, so I decided to eat it as is. This isn't a place for a relaxed dinner; it feels like they want you to eat quickly and get out. While I understand the importance of turning over tables, there should be a balance. Both customer service and food quality are essential, but they were lacking during my visit.

lisa-mode-bank85
Lisa 01.04.2024 - 00:51

The food was outstanding—everything was served hot and fresh. When it arrived, the presentation was lovely, but I couldn't wait to start eating!

eden-nahkwon-joo
Eden 01.04.2024 - 00:51

The lunch special fajitas were fantastic. The servings were ample and very fulfilling.

breeanna-banks
Breeanna 01.04.2024 - 00:51

We were quite disappointed with our recent visit to Chili's Grill. My husband's steak was tough, and in my Tex Mex Bowl, I found a piece of pickle or jalapeño that shouldn't have been there. Additionally, our ranch cup contained an unidentified object. Because of these unexpected items in our food, I checked my daughter's meal carefully to ensure nothing was hidden in it. Fortunately, she was able to eat without concern. Make sure to thoroughly check your food when ordering from Chili's Grill's menu!

Yelp

Last update : 04.06.2023

2.5 ★ from 92 reviews
mclaughlin-kasey
Kasey 04.06.2023 - 12:49

I recently dined at the restaurant with my daughter and my adorable grandchild. I had previously tasted their chili when my daughter was working there in Georgia, and I was really impressed. Overall, I was very satisfied with the experience.

sister-moen
Sister 04.06.2023 - 12:49

Chili's is an excellent restaurant that I wholeheartedly recommend! The atmosphere is lively, and they have a wonderful selection of beverages. The service is quick, and the management is very attentive, consistently checking in to ensure you’re having a great time.

arohan-tree3
Gino 04.06.2023 - 12:49

I decided to sample some of the new items on Chili's menu before heading to a concert. I ordered the boneless wings in both garlic parmesan and buffalo flavors. The garlic parmesan wings were...

Metroguide

Last update : 19.06.2023

4.0 ★ from 1 reviews
rose26-1
Rose 19.06.2023 - 05:40

I’m not typically a big fan of Chili's, but I ended up having dinner there with some friends after a meeting, and I was pleasantly surprised by the wonderful service. I decided to try the honey chicken tenders, and they were delicious! These crispy chicken strips drenched in honey sauce were incredibly tasty. They were a bit messy to eat, so I opted for a fork and knife. The restaurant also provides a nice selection of dipping sauces to choose from. Plus, there is ample parking available at this location, making it easy to access this consistently reliable spot on Beltline.

Facebook
4.2 ★ from 251 reviews
Google
3.9 ★ from 1 reviews
Tripadvisor
4.1 ★ from 64 reviews
Int Restaurants
4.0 ★ from 1008 reviews
Restaurantji
3.6 ★ from 184 reviews
Restaurants
4.0 ★ from 1 reviews
Diningguide
3.0 ★ from 1 reviews

Good Rated Restaurants near Addison