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Made a special trip to visit the tea shop and was underwhelmed with the selection of merchandise available. Online shopping is MUCH better. read more Made a special trip to visit the tea shop and was underwhelmed with the selection of merchandise available. Online shopping is MUCH better.

A tea house unlike any other. Aside from having the finest teas from around the world, they have many fine tea brewing essentials, and eclectic curiosities to d... read more A tea house unlike any other. Aside from having the finest teas from around the world, they have many fine tea brewing essentials, and eclectic curiosities to delight anyone. Staff are helpful and nice beyond compare.

If I were to rate their tea only, I would give them 5 stars. However, their customer service is poor. I placed an order online. The shipping label was generated... read more If I were to rate their tea only, I would give them 5 stars. However, their customer service is poor. I placed an order online. The shipping label was generated within 24 hours, but after one week, the package had still not been picked up. When I called customer service, the rep could give me a reason why the package had not shipped. She said she would look into it. I asked if I could receive an update, she said “yes”. However, I never received an update. I also did not receive any response to m … – show

This company has literally been life-changing for me. I stumbled into having them on my radar after attending a charity event in Hartford where Harney Sons' Afr... read more This company has literally been life-changing for me. I stumbled into having them on my radar after attending a charity event in Hartford where Harney Sons' African Autumn was served. Never had I had such a rich, buttery herbal tea. I ordered some. Years later I was looking for quality Darjeeling for my tea-loving hubby, and again found it online at Harney.com. With their no minimum free shipping I sent hubby an Easter gift to his hotel to cheer him on his long-term work assignment in another … – show

Cute shop carrying a vast selection of namesake teas. They offer a selection of food as well. The panna cotta was good but the fruit preserves overwhelmed the c... read more Cute shop carrying a vast selection of namesake teas. They offer a selection of food as well. The panna cotta was good but the fruit preserves overwhelmed the cream.