The Poolside - Full Menu

#9 - Vegetarian - Ban Ratsada, 4-star, Lodging

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Positiw: absolutely breathtaking view from the hotel room. the hotel room is spacious, clean and comfortable. negatiw: difficult to reach anywhere, a taxi must call each time they go somewhere. the next convenient memory is with a good 10min walk. hotel staff is not really friendly and helpful. I was informed by the employees that a birthday cake would be an surprise for my friend during the breakfast, but it did not happen. the hotel room from the lobby is very far away.

This is a beautiful hotel with magnificent views of every time. we were here for three nights and enjoyed the room and the breakfast buffet. at the late arrival we were in the second phase, where we paid for the third level, which at night was less important. the next day we were little busy, so we asked the workers to move our bags into new spaces. they have brought us to the third level with great hope. unfortunately the air conditioning system did not work properly. everything in the room smelled and felt damp from bed sheets, floors and walls. I asked a new room. the personal at the reception knew the problem with this room, but informed me the whole third floor was full and it can not be helped. they offered me again in the second floor, which I paid the third stage premium. after an hour they agreed to bring us to the fourth level. personal reception must be more professional in this 4-star hotel.

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