Starbucks - Trinity
Starbucks
Description
Nestled in a prime location, this Starbucks offers a range of enticing drinks and a commitment to quality. While many customers applaud the hardworking and friendly staff, others have encountered service inconsistencies, leading to frustration over order mix-ups and long wait times. The dining room closure and varying levels of service have left some patrons disillusioned, while others appreciate the swift drive-thru experience. With an expanding menu featuring more plant-based options, this Starbucks remains a beloved local spot for many, reflecting the duality of high expectations and occasional disappointments in the world of coffee culture.
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Feedback
I waited for my order for 30 minutes, while others who arrived after me received their order and left. Despite asking about it twice, I was told it was still being made. I ended up being late for an appointment due to the delay in receiving my order.
Em is absolutely lovely, she always brightens my day whenever I visit the drive-thru.
In most Starbucks locations, you won't be charged extra for adding an extra ingredient to your drink if it's already included. However, at this particular Starbucks, they do charge extra for additional ingredients. It goes against company policy and is not supposed to be done.
Starbucks doesn’t charge you extra if you order something extra in your drink if it already comes in it. Like, if you order a white mocha and you want an extra pump of white mocha, they don’t charge you extra for it. This Starbucks DOES. They have been charging extra if someone orders extra of something that is already in the drink . Not supposed to do that
