Panera Bread - Springfield
Panera Bread
Menu
Here you will find the menu of Panera Bread in Springfield. At the moment, there are 168 dishes and drinks on the list.
Patrons of this restaurant have recently expressed significant dissatisfaction, citing recurring issues with order accuracy and customer service. Numerous complaints highlight forgotten items, incorrect modifications, and unclean preparation areas. While some customers appreciated the fresh ingredients and friendly staff, these positives were overshadowed by frustrating experiences—long waits, rude interactions, and poorly handled concerns. Despite a few enjoyable menu items, including the Green Goddess salad and mac and cheese, the inconsistent quality and service leave diners questioning their loyalty. Many indicate they may seek alternatives, hoping for improvements in both food preparation and customer relations.
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Feedback
Was Anonym at Panera Bread a mag?
Staff here is amazing and fun. The food wasn't the best looking or tasting to my liking but it also had a decent price value. I tried a yogurt smoothie and as with most places I'm disappointed with no enough fruit and a bland flavor. My niece had the Chicken Noodle Bread Bowl, she said it was okay. View all feedback.
What Anonym dislikes about Panera Bread:
When we dined at Panera we waited in like for 10 minutes. Not that the wait was a problem but the cashier was extremely rude to the customer in front of us and not once apologized to the old fellow in front of us. Isaac took our order and honestly he should not deal with customers. In the middle of our order, walked away without an explanation. The lobby maybe had 3 couples. Then when we received our food, my chicken... View all feedback.
Very disappointed in my experience today. I placed a $40 online order and when I got home my cookie was missing and the cappuccinos didn’t have the requested vanilla syrup I paid for. The turkey bravo bacon sandwiches didn’t have any bacon on them or the sauces I selected and the mac was cold, this is the second time something like this has happened at this store. I love Panera but this store has to get it under wraps, I don’t want to go back to this store. Last time they told me a lot of traini … – show
The tomato soup and flatbread pizza are fantastic! This time, we also tried some muffins. The loaded teas have become a favorite for our family.
Went there during the snow. The sandwich was wrong. I would've went inside to fix it but the lady had a massive attitude problem and I didn't want to deal with her. Probably not going back.
Staff here is amazing and fun. The food wasn't the best looking or tasting to my liking but it also had a decent price value. I tried a yogurt smoothie and as with most places I'm disappointed with no enough fruit and a bland flavor. My niece had the Chicken Noodle Bread Bowl, she said it was okay.
CHECK THE BAG BEFORE YOU LEAVE. Unfortunately, this location consistently does not give you all the food you ordered and paid for, or gives you the wrong things. I'd say 75% of the time they miss things. In the past, I've called them about it and they've been dismissive and even if I drive back over there, they do not offer coupons, apologies, nothing. Just have to spend another 20+ minutes in the car to get the food I paid for. I don't know why this is such a consistent issue at this location.
Full Menu
Beverages
Prickly Pear Hibiscus FrescaMadagascar Vanilla Cream Cold Brew CoffeePeach Blueberry Smoothie With Almond MilkPassion Papaya Green TeaLight Roast CoffeeFreshly-Baked Breads
Tomato Basil Miche
More information
QR-code link to the menu
This restaurant offers
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