Chipotle Mexican Grill - Phoenix
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The place from Phoenix offers 44 different dishes and drinks on the menu at an average price of $7.8.
Chipotle Mexican Grill in Phoenix, AZ, is a well-loved destination for Mexican cuisine, boasting an average rating of 3.5 stars. Open daily from 10:45 AM to 10:00 PM, it caters to both intimate gatherings and larger celebrations—just give them a call at (480) 473-5019 to reserve your table. If you prefer dining at home, take advantage of convenient delivery options through Uber Eats or DoorDash. Chipotle Mexican Grill also offers a range of organic dietary choices for health-conscious diners. Don’t forget to share your experience with others!.
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At this restaurant, customer experiences range from disappointing service to moments of culinary satisfaction. Many patrons have reported slow and inattentive staff, with long waits and unacknowledged orders being common complaints. Food quality has also been inconsistent, with issues like soggy tacos, dry meat, and missing items in kids’ meals. While some guests enjoy flavorful dishes, such as a well-stuffed burrito and a spicy red sauce, others express concern over the cleanliness and overall atmosphere, noting uncomfortable heat inside. Unless significant improvements are made, many guests are hesitant to return to this location.
I am disappointed about how less they give in proportion now. They used to give decent amounts of their food and used to fill the bowl but now they don't.
The food and service were great, but the downside was that it was really hot inside, as if the air conditioning wasn't working. Given the heat in Arizona, it was uncomfortable, so we ended up eating in our car.
When we approached the counter, we waited what felt like 10 minutes without any acknowledgment from the two employees who were busy chatting about something unrelated to their work. There was no indication that someone was coming to help us, and when one of them finally did, he didn’t offer an apology or even a greeting. The female cashier also seemed disengaged, staring blankly ahead while we waited for our food. Although the food itself was decent, the meat was quite dry. This place definitely needs to improve its training process. I didn’t see anyone who appeared to be in a managerial role, and several customers looked frustrated at the long wait times. While I understand that hiring can be challenging these days, having a leader present is crucial. Unfortunately, no one here seemed to care about their responsibilities. I don't intend to return to this location in the future.
For some reason, most comments and critics written here are not in particular favour of this specific branch, but honestly I cannot understand why. I ordered the other day a burrito with lots (tons! of goods inside it, and it was absolutely delicious.Especially as it was hardly greasy but very fresh. enjoyed it much.
The burrito was absolutely delicious and offered a generous serving for the price.
Full Menu
Side Dishes
Drink
$4.3Main Course
$4.5Lifestyle Bowls
$12.5
More information
QR-code link to the menu
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