Dunkin' - Zion

Went there today (on Christmas) and got rudely shuffled through the line. They kept interrupting me to try and guess my order. They also said they weren 't serv... read more Went there today (on Christmas) and got rudely shuffled through the line. They kept interrupting me to try and guess my order. They also said they weren 't serving food because they were closing in 30 minutes . This happened yesterday too when I went (on Christmas Eve).I get working on the holidays suck, but I too am working on the holidays. That 's why I was at Dunkin ' Donuts in the first place. And my experience today was bad enough that I needed to run online and leave a review. It sucks we have to work during the holidays but we are being paid to do a job. Please improve.

Purchased a peppermint latte which was very expensive, did not taste any mint, was not hot the help was poor (not inviting, no smile, dismissive, very cold)! read more Purchased a peppermint latte which was very expensive, did not taste any mint, was not hot the help was poor (not inviting, no smile, dismissive, very cold)!

Uh... it's a new Dunkin Donuts plus Baskin Robbins. The store was clean. The kids running the store are nice but none of the ice creams had labels on them. read more Uh... it's a new Dunkin Donuts plus Baskin Robbins. The store was clean. The kids running the store are nice but none of the ice creams had labels on them.

Baskin Robins at this location closes at 10pm on monday. Got into the drive through at 9:54 for a last minute 2 2scoops of icecream, I was met with a how can I... read more Baskin Robins at this location closes at 10pm on monday. Got into the drive through at 9:54 for a last minute 2 2scoops of icecream, I was met with a how can I help you, I say 1 moment and the girl says we are closed and I respond saying your not closed you close at 10 and we went back and fourth until I told her I wanted a few scoops, very unprofessional work ethic and rude. Don’t say can I help you then not want to help and close when closing time is at 10 just to go home early. Won’t be going to this location again for a last minute sweet treat, ?????????????????????????????? I suggest going to deck flavors down the road in Winthrop harbor

I ordered a cake through their website and scheduled for a pickup but when we got there they claimed they didn't have the cake. I asked for a refund but they sa... read more I ordered a cake through their website and scheduled for a pickup but when we got there they claimed they didn't have the cake. I asked for a refund but they said take it up with grubhub. Just got a call from them saying they found my cake in the freezer and we can drive all the way back there and pick it up. Maybe look first instead ?‍ Still waiting for the refund.