Chipotle Mexican Grill - Youngstown

The location of this restaurant used to be great, but now it's disappointing. The woman in charge constantly oversells the steak, which has made me stop ordering it altogether. The customer service is terrible, and the portion sizes are shockingly small. For instance, she believes that five pieces of cheese in a bowl is an acceptable serving. When you ask for more, they charge you again. To make matters worse, they've even forgotten to add the cheese to my dishes. They've really lost their touch.

I mistakenly left an order at the restaurant for over an hour, and I was really disappointed because queensadillas aren't available in Austintown right now (the machine for making them is down). Despite that, I still placed my order. When I went to pay, the staff informed me that my bill had already been taken care of. I was completely caught off guard by this kind gesture. I want to express my heartfelt thanks to the staff and manager who were working that night. I truly appreciated your generosity, and I promise to pay it forward.

I usually have a great experience here. I love Chipotle; if they get my order right, I typically give it five stars. The restaurant was quite clean, and the staff was very friendly. Overall, it was a really good experience.

There was an insect in the tear of my daughter. they took it very quietly to the counter, and they apologised and offered her a new meal, but not a hen she had paid.

Horrible attitudes. They rush you. And I specifically asked for nothing hot. Got the hottest thing I've ever tasted. Wasted $20 because due to med issues I can't eat hot stuff. Phone won't connect to the store. Last time at this location.