Reviews

Overall Total Score
3.5 out of 5
Very good | 1032 reviews

What Nina Race likes about Dunkin':
I placed a large order for an early morning staff meeting, and I was thrilled how well Joe took care of my order, down to small details such as a bag for each staff members with their name and names on the drinks! I have to add, all the lids were securelyplaced on the drinks! 2 coffee cups fell out of their cup holder on a turn in the car and they did not pop open!! Nothing shortof a miracle! Thanks Yorkville Dunkin... View all feedback. What B Chapa doesn't like about Dunkin':
I was given stale munchkins and when I asked if they had fresh ones I was told that nothing in the store was fresh. I then asked for a refund and was told that I would have to go back tomorrow because the manager leaves at 1pm. Horrible customerservice! View all feedback.

Reviews from various websites

Sirved
2.5 ★ from 39 reviews
Ashley
22.01.2024 - 12:17

They give you stale donuts. I called and complained and an employee told me the manager said ?well we make them at 4am they going to be stale by the evening?. H...

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lenore
22.01.2024 - 12:17

I never write reviews but everyone has to know how terrible the customer service is at this place? especially the lady manager. She is so rude, could care less...

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Nina
22.01.2024 - 12:17

I placed a large order for an early morning staff meeting, and I was so impressed with how well Joe handled everything. He paid attention to every detail, even...

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B
22.01.2024 - 12:17

I received stale munchkins, and when I inquired about fresh ones, I was informed that nothing in the store was fresh. When I requested a refund, I was told I wo...

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M
22.01.2024 - 12:17

Unacceptable behavior! If you're having a bad day, just clock out and go home! There's no reason to be rude to customers. I'm 37 weeks pregnant and when I asked...

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Int Restaurants
3.5 ★ from 993 reviews

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