Turtle Jack's - York
Turtle Jack's
Description
Overall, Turtle Jacks received mixed reviews from customers. Many expressed disappointment in the portion sizes and quality of food, with some noting a decline in the restaurant's standards. Complaints included forgotten orders, slow service, and lack of attention from staff. However, others had positive experiences, praising the ambiance, food quality, and friendly service received from servers like Sina and Dalia. Despite some negative feedback, Turtle Jacks remains a recommended spot for gatherings with friends and family, with favorites including burgers and buffalo wings.
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Feedback
Amazing burger, chicken Fajita and I love power bowl. Price is very reasonable.
We came during the week٫ lots of room available, and the place that we got seated was in front of the washrooms.I have never seen loads of large cut lettuce on Nachos! And it was bad, tasted like a dry salad without seasoning and dressing for 27$. It was by far one of the worst Nachos that we had.The blackened bass ? were salty and dry, if we weren't really hungry we wouldn't eat it.The staff were nice, attentive and kind, but the overall experience is 2*. I wanted to say maybe it's not good for food but it's a place for drinks, but 9.25$ for a tap beer seams overpriced to me.
My family was looking for a place to stop for dinner. We chose Turtle Jacks. We had an excellent experience at this location. We sat on the patio and our server Sina was amazing. He was very polite, helpful, attentive and a real pleasure as our server. I would definitely recommend this restaurant. All 4 of us were very happy with the food choices we made. I had blackened salmon and it was delicious.
Disappointed, the food was average, although I ordered a burger with jalapenos, none could be found on the burger, sat on the patio, saw a small mouse run from the kitchen, The servers were mostly unattentive to our needs, the restaurant was not that busy. The plus side is it has a decent bar.
When for dinner at 9ish, it was not crowded. The service was slow with attitude. The drinks were served wrong with not apology. Food came 30mins or more after order. Server never came back to the table, not even for the bill and changes. Only reason we when is that it opens till 11pm. This place is not recommended .
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