Reviews
What Calista Bauch doesn't like about El Pollo Loco:
Went to get food at 7pm today (Saturday) and there were two employees inside. Doors were locked and they were refusing to take orders through the drive thru. Signs said dining room was supposed to be open until 8pm and drive thru until 930pm. The employees refused to acknowledge any of the customers, letting them sit in the drive thru for an extended time before the customer realized that they weren't taking orders.... View all feedback. What Аким Лебедев likes about El Pollo Loco:
Update, seems to be normal again. Previous 1 star review: For years, but something is up. He waited for 36 minutes. I got some professionalism used by the staff. The General Manager just left or something. Probably a modest situation, but undoubtedly downhill. Quality of food and the overall level of service for the customer. View all feedback.
Reviews from various websites
I worked here almost 20 years ago. COVID ruined the few fresh colors that made this chain highlight. After living in San Francisco and New York, I can clearly s...
read moreI have been coming to this location for many years, but lately all the tables are dirty and you can see food all over the floors. Like today, there was not a si...
read moreMy visit to this El Pollo Loco was not the best. In the drive thru I ordered a Classic Chicken Burrito with Extra Cheese. I didn't make cheese on my burrito. I...
read moreI'm so disappointed. On Aug 1 to get choice loco for a $5 meal and the lady on the drive thru loaded my card $41 instead plus they still decided to calculate my...
read moreUpdate, seems to be normal again. Previous 1 star review: For years, but something is up. He waited for 36 minutes. I got some professionalism used by the staff...
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