Arby's - Yakima

We went through the drive-up window. Our food was delicious, it was hot, and had everything on our food that we wanted. read more We went through the drive-up window. Our food was delicious, it was hot, and had everything on our food that we wanted.

We were extremely disappointed with our experience at this restaurant. We ordered two Wagyu cheeseburgers and they were served without any care or attention to... read more We were extremely disappointed with our experience at this restaurant. We ordered two Wagyu cheeseburgers and they were served without any care or attention to detail. The burgers were cold and the cheese had not even begun to melt. The meat was undercooked and pink inside, while the patty itself was hard and dry. We left feeling concerned about the quality of the food and hoping we wouldn't get sick.

The restaurant needs to improve its cleanliness practices. There were no paper towels in the restroom, so I had to use my clothes to dry my hands. When I mentio... read more The restaurant needs to improve its cleanliness practices. There were no paper towels in the restroom, so I had to use my clothes to dry my hands. When I mentioned this to the employee at the counter, they said they were out of paper towels. During the 45 minutes we were there, no one came to clean the tables or mop up a large sticky spill on the floor.

The food quality was good as expected and the server was friendly, but there was a mistake in my order that I corrected once, then the person at the window aske... read more The food quality was good as expected and the server was friendly, but there was a mistake in my order that I corrected once, then the person at the window asked about and I thought was corrected a second time, however I still ended up with the wrongorder. It is worth noting that when the person attempted to correct the mistake, they gave me back change for the difference inthe first mistaken order and the second, so they made a good faith effort, but I would have preferred that I received the actualcorrect order. The restaurant was not busy, and the communication was clear; so in the end, the person was distracted.

Fast service, kind staff, unfortunately I don't know if it is just me or not, all fast food places anymore just don't give the same amount of food anymore even... read more Fast service, kind staff, unfortunately I don't know if it is just me or not, all fast food places anymore just don't give the same amount of food anymore even though we pay much more than we used too. Maybe I am getting old, it happens. Good food stillalways have liked classic beef and cheddar. Curly fries are good ????