Reviews

Overall Total Score
4.1 out of 5
Impressive | 1774 reviews

What Juliex 098 doesn't like about Costa Coffee:
Well! What a shocking experience this afternoon! Was served by “Sarah” she was so rude! No customer service! Very sarcastic when asking about how to redeem a voucher! Manager definitely needs to think twice about her! View all feedback. What Refereeuk likes about Costa Coffee:
Satnam was the most friendly and kind staff member I have encountered in a Costa coffee shop in years. She went above and beyond to help me and my baby in the baby change area, even when the door was broken. She also got a glass of water for an elderly lady. She is a true gem and deserves to be recognized as employee of the month. Her level of service sets a wonderful example and I will definitely be returning to thi... View all feedback.

Reviews from various websites

Gastroranking-it
4.8 ★ from 50 reviews
Derek
18.07.2024 - 16:45

Marvelous saff best in Kidderminster, they all go the extra mile.

Alpharel
18.07.2024 - 16:45

Great coffee Cakes and savory food Staff are on the money For service and presentation Unlike other American brands !

Tara
18.07.2024 - 16:45

We love our weekend visit to Costa on Silverwoods...friendly staff..know what drinks we have when we walk in. Well worth a visit.

Helen
18.07.2024 - 16:45

Very expensive and you get funny looks when you asked for a tea

netty
18.07.2024 - 16:45

My first experience here and it was a good one. I had breakfast, which was lovely, a mushroom and egg roll, and a spiced apple tea. Service with a smile, howeve...

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Tripadvisor
3.4 ★ from 67 reviews
Michael
14.03.2024 - 19:33

Although I typically steer clear of coffee shops, I ended up at this particular one out of necessity on January 31st. The staff, food, and drinks were acceptabl...

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784larissah
14.03.2024 - 19:33

I absolutely adore this restaurant. I requested a specific drink to be made and the woman nailed it! The place is clean, organized, and the staff is professiona...

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Refereeuk
14.03.2024 - 19:33

Satnam was the most friendly and kind staff member I have encountered in a Costa coffee shop in years. She went above and beyond to help me and my baby in the b...

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Jon
14.03.2024 - 19:33

Typical Costa really nothing special. Loads of staff on duty with no clue what to do. Drinks where as good as any other coffee shop

Jon
14.03.2024 - 19:33

They seem to focus more on service than all the other essentials needed. Dirty stuff left on tables. A wet floor sign that serves no purpose when the floor is d...

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Google
4.3 ★ from 713 reviews
Ubereats
4.4 ★ from 134 reviews
Gastroranking-uk
4.0 ★ from 810 reviews

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