Reviews
What CarFer doesn't like about Rainbow House:
I attempted to place an order at the restaurant's counter, but was informed that I had to call in instead. I was confused by this policy and questioned its necessity, especially considering that COVID restrictions have eased in most places. It seems counterintuitive to turn away customers who are already present in the restaurant. It appears that the restaurant may be hindering its own success with this approach. View all feedback. What nglla likes about Rainbow House:
I usually stay away from Chinese take way but choose to go here last Sunday and were not disappointed The food was very good and tasty. We were not disappoint driving for 30 mins to get there. View all feedback.
Reviews from various websites
Very poor customer service. Went into the shop to place an order (was happy to wait my turn) and the customer service was non existent. The staff were not welco...
read moreI attempted to place an order at the restaurant's counter, but was informed that I had to call in instead. I was confused by this policy and questioned its nece...
read moreBeen going to here for years the food is always hot and delicious best Chinese around here by far lovely customer service always friendly highly recommend
For three consecutive weeks, we attempted to place an order over the phone but the line was always busy. We eventually decided to visit the restaurant in person...
read moreExcellent food only one in one out but really fast large portions friendly staff recommended that you ring your order before arriving
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read moreLocated in Wrexham, Rainbow House has garnered both loyal patrons and frustrated newcomers. While many appreciate its consistently delicious Chinese cuisine, some customers express confusion and dissatisfaction with the ordering process, which requires phone orders only, even for those present at the restaurant. Complaints about poor customer service and unwelcoming staff have surfaced, contrasting sharply with glowing reviews praising the food's quality. Despite these hiccups, many locals deem the eatery worth the trek, stating that the exceptional flavors make it a top choice in the area, highlighting its long-standing reputation in the community.
After years that come a year on these Chinese, I would not go anywhere else, nice eating and friendly staff
Brilliant eating, great value for money, very fast service will definitely go again the only place for Chinese eating in wrexham
Very nice eating. we all love it from here. in fact, my daughter will only eat chips when they come from here. always very nice eating and brilliant staff.
Love eating there so much delicious
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