Fernandos Grill - Worthing

As always, this restaurant is absolutely fantastic and welcoming. The staff are very attentive and go above and beyond for their customers. The manager is a won... read more As always, this restaurant is absolutely fantastic and welcoming. The staff are very attentive and go above and beyond for their customers. The manager is a wonderful person who truly cares about providing a great experience for everyone. We have dined here on several special occasions and the food is always excellent. Thank you for the wonderful service once again, we look forward to visiting again soon.

The restaurant offers excellent value and customer service. I highly recommend it to everyone. The staff is very friendly and accommodating to all needs. read more The restaurant offers excellent value and customer service. I highly recommend it to everyone. The staff is very friendly and accommodating to all needs.

We were served mini lamb burgers covered in congealed cheese, which were tasteless and hard. When I brought this up to the waitress, she insisted that it was ac... read more We were served mini lamb burgers covered in congealed cheese, which were tasteless and hard. When I brought this up to the waitress, she insisted that it was actually Shish kebab, but I knew it wasn't. The calamari starter I ordered was also clearly frozen, similar to frozen onion rings. Overall, it was a disappointing experience and I will not be returning.

It was apparent this restaurant looks after its guests and because of this had regular customers. We did not book but we're lucky enough to be seated being just... read more It was apparent this restaurant looks after its guests and because of this had regular customers. We did not book but we're lucky enough to be seated being just two. The menu specialised in chicken,beef and lamb dishes. I went for the chicken schnitzel my partner the Chicken medley all served with a choice of two sides. The mushroom and garlic sauce over my schnitzel was delicious! A small accident occurred when one of the waiters accidently dropped a dirty fork on my coat and marked it. The owner came straight over with stain remover. We were very impressed. This place had a lovely attentive family run feel about it. The food yummy and very reasonable. Suitable for all ages. Highly recommend.

Despite repeating it numerous times, the order, packed for collection, was incorrect. I Unpacked and discovered the incorrect order after getting back home. I c... read more Despite repeating it numerous times, the order, packed for collection, was incorrect. I Unpacked and discovered the incorrect order after getting back home. I called the restaurant. They had no issue with admitting their error, but would not send anyone out with the correct order. Manager believes even if the order given to you is not what you asked for, you should still pay for it, fully. Offered me some wings on my next visit but I shan’t be returning. After years of going here, I’m not anymore. Profits before customer service. will try the other fernandos round the corner.