Taco Bell - Worcester

Drive thru was nice, fast, and kind But the food hasn't been tasting that fresh around 6:30 pm est on two occasions. The food wasn't horrible, just could be a little more fresh and new oil

Huge bone in my qusodilla. Yall are gunna hear from corporate about this one.

3rs time now I've sat at the drive thru speaker and got ignored and had to go in. Always never allow app ordering so can never get the good online deals. And the place is filthy. Bummer

I gotta say Taco Bell has gone down hill in a dramatic way the food is terrible the staff is terrible especially your manager Emily in the Lincoln st location in Worcester ma I asked for a request on my meal and she flat out said no. I asked for a manger and she said she was the manager and I was in shock because she was the worst. On top of all that the food was cold the tacos looked old and I will never EVER BE COMING BACK HERE. SAVE YOUR MONEY AND YOUR SANITY BEFORE YOU DECIDE TO COME HERE!!!! I should of taken the empty drive through and the empty parking lot as a sign that this place is trash and Emily you should look for a different profession because this is not it if I was the DM there I would have you demoted becuase this company is going bankrupt on your watch

I usually really like Taco Bell, when it’s decent, I’ve tried this one a few times with high hopes that they’d eventually staff it correctly and get some consistency with quality control, but enough is enough. In my 4 times going there for various things like kfc or late night tacos they have always been very slow for a drive-through, the service comes across as unprofessional/untrained. I’d put up with that though if they could actually make a taco, I opened my 10$ Crunchwrap and found a pastry-thin layer of pasted meat and a sloppy helping of wilted and browned lettuce(didn’t even eat it), I opened it because it tasted off. One other time I went and got stuck in line for an entire hour behind 2 orders, and when we got the crunchwraps they were enormous, restaurant quality, we weren’t even mad lol. But the poor quality control and staffing are definitely the main shortcomings, they could do so well if they could just figure out how to light the parking lot at night and staff it properly. Chalk it up to another case of mismanagement, or excessively cheap franchise ownership.