Wendy's - Wooster

#23 - Fast Food - Wooster, Burgers, Meat

Wendy's

Wendy's
2.8 / 5 (1256 reviews)

Description

In a recent review of a popular restaurant chain, experiences ranged from disappointing to satisfactory. Many diners noted issues with incorrect orders, cold food, and slow service, leading to frustration. Despite the restaurant's busy atmosphere and a focus on plant-based options, patrons emphasized the need for improved attention to detail and freshness. However, some customers praised the friendly staff and their efforts to remember regulars' orders. While the ambiance was appreciated, consistency and quality appeared lacking, prompting some to question the chain's overall worthiness. With a few adjustments, this restaurant could potentially reclaim its favorable reputation.

Last update: 17.01.2026 from: A

Feedback

★ 2.8 / 5 from 1256 reviews
a-z-bird552
27.02.2024

I would give this restaurant zero stars. The food and service were extremely slow, and many employees were standing around with their hands in their pockets.

im-in-your-walls
27.02.2024

The restaurant is fantastic, although the service can be a bit slow. The staff are friendly and accommodating. If they happen to make a mistake with your order, they will offer you a free cookie or frosty as compensation.

james-jones-ivy4
27.02.2024

This restaurant chain is not worth visiting. I have been to multiple locations and the food was always cold, the sandwiches were never made correctly, and it seems to be primarily staffed by teenagers. Not recommended for those seeking consistency or quality. It is popular among young children, but many locations are not wheelchair accessible.

tim-badger-chef57
27.02.2024

Cold frys. Crispy Chicken Sandwich must have set quite a while, not chrispy,, but hard. Staff mostly talking. Cashier forgot my ap coupon, then didn't scan it, so I didn't recieve points. My wife stood at counter for 4 minutes with no one in line, and no help for Ketchup.They had plenty on staff, just wasn't on their game.

cereda
27.02.2024

Fries are ALWAYS COLD!shouldnt have to go home(2min away they should be warm still) and air fry them. The timers on the fry bin are there for a reason, STOP re pressing it once it times out!Also twice i have asked for a double patty and they charged for it but did NOT PUT ON THE BURGER.Slow down and read our screens. If fast food would remove the drive thru timers and stop acting like its a game to make a record time maybe the food would get done correctly.

FAQ

As a guest, you can use the WLAN of the restaurant free of charge.

The place also takes the common credit cards.

More information

Suggested nearby restaurants.