Wendy's - Wooster

One of the few places in the city they can still eat in the current pandemic. the crew there is very friendly and they are definitiw trying to keep the customer... read more One of the few places in the city they can still eat in the current pandemic. the crew there is very friendly and they are definitiw trying to keep the customer happy. if they are a regular in there, I have noticed that they remember what they usually order and ask them whether they want to start with their usual, or sometimes their junior-pesty will update to a little. they do a good job to keep the place clean, and make sure their order is correct and served in time. the freestyle drink machine is a plus, one of the few places in the city that offer this machine allows them to make all kinds of different flavors to their soda or water. definitiw one of my top selections to sit in the city and enjoy my meal in the city.

The experience was awful! The service was terrible, with mistakes made on the order. There was a person in the front waiting area and 5-6 people in the back kit... read more The experience was awful! The service was terrible, with mistakes made on the order. There was a person in the front waiting area and 5-6 people in the back kitchen area all shouting together. The female manager was yelling loudly at the staff. It was chaotic and disorganized. The pop machine was sticky and covered with dried soda. There were no napkins available and the ketchup area was a disaster.

My friends and I were disappointed with our experience at this restaurant. Our orders were incorrect and the food did not seem fresh. Even though I requested sp... read more My friends and I were disappointed with our experience at this restaurant. Our orders were incorrect and the food did not seem fresh. Even though I requested specific modifications to my burger, they were not made. The portion size of the large fry was also smaller than expected. I have been to this restaurant before and have always been impressed, so I hope they can improve their service.

The restaurant is fantastic, although the service can be a bit slow. The staff are friendly and accommodating. If they happen to make a mistake with your order,... read more The restaurant is fantastic, although the service can be a bit slow. The staff are friendly and accommodating. If they happen to make a mistake with your order, they will offer you a free cookie or frosty as compensation.

It's been a remodel, but the service didn't get any help. Slow and usually orders are wrong. They need help. Short read more It's been a remodel, but the service didn't get any help. Slow and usually orders are wrong. They need help. Short