Reviews
What User doesn't like about Steak N Shake:
Order. But they told me I had to pick up from the Drive-Thru line that was wrapped around the building. If they don't cure when they shouldn't apply. That's not too much. Above that there is current just 2/8/21 7:26 p.m. View all feedback. What User likes about Steak N Shake:
Fast and tasty. Every time I go through this place, the food is always fresh! I also appreciate the additional efforts made by staff to make our interactions as safe as possible. View all feedback.
Reviews from various websites
I am reviewing the Steak ?n Shake headquarters. I am extremely disappointed with them. They have removed many good items from their menu, including the BLT Sand...
read moreReally disappointed about how Steak and Shake have declined over the years. I'm coming to this steak and shaking since I was little and I probably won't come ba...
read moreFast and tasty. Every time I go through this place, the food is always fresh! I also appreciate the additional efforts made by staff to make our interactions as...
read moreCovid info: only offering to go drive thru at this time Cons: long slow line Pros: kind employee, order made correctly, food was delicious (Royale steak burger,...
read moreArrived at the drive-through and waited for 10-15 minutes before my husband eventually greeted the lady taking orders (Alyssa M as per the receipt). She rudely...
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read moreOnce a beloved staple, Steak and Shake appears to be struggling significantly at its current location. Patrons express disappointment over long drive-through waits, lackluster service, and food quality issues, including cold meals and incorrect orders. A notable decline in management responsiveness and customer care has exacerbated the situation, leading to numerous patrons leaving dissatisfied. While some still enjoy the fresh flavors on occasion, the overwhelming consensus is that this location has fallen short of its former glory, suggesting a definitive shift in experience that might deter loyal customers from returning.