Castle Inn - Wolverhampton

Had a lovely pie n chip tea with hot chocolate fudge cake yummy the lady looking after us was wonderful cant wait to go again read more Had a lovely pie n chip tea with hot chocolate fudge cake yummy the lady looking after us was wonderful cant wait to go again

One star is generous, given the attitude of the staff. Extremely rude and same table. Half the food came out fairly quickly, however, by the time half the party... read more One star is generous, given the attitude of the staff. Extremely rude and same table. Half the food came out fairly quickly, however, by the time half the party had finished eating, there was still no sign of the rest of the food. A young girl came round by the table, and I asked her what was going on as we had only recieved half of our food. She waved her hand at me and said yeah well, take it up with the boss , and walked away! Another member of staff then came straight over and her attitude was pretty much do you want the food or not! We stated that we would like the food as we had a 7 year old child waiting to eat, but under the circumstances, we would appreciate a round of drinks on the house for the inconvenience caused to us. I was then told I was extremely rude to ask for this! At this point, a male member of staff approached us and proceeded to blame us for the issue for putting 2 separate orders in and not ordering all together! We asked for the manager, to be told by 2 different staff members that he wasn 't in the building, which I 've found out not to be true! Please note, they also delete any negative feedback from their social media. I 've also now been blocked from their social media page for letting them know the issues I had in their pub last night! Absolute amateurs! Get some polite, customer focused, professional staff in your establishment!

We popped in for food on the off chance as we had never been in before. The food was beautiful and the two ladies behind the bar was very friendly and interacte... read more We popped in for food on the off chance as we had never been in before. The food was beautiful and the two ladies behind the bar was very friendly and interacted with my 5year old making him laugh. We will defo be going back.

Very friendly and super fast staff read more Very friendly and super fast staff

Really good weekend spent in the Castle. Really accommodating the staff and management . Pom is a great host Amy and Roxy were great craic , food was lovely and... read more Really good weekend spent in the Castle. Really accommodating the staff and management . Pom is a great host Amy and Roxy were great craic , food was lovely and a really good pint Will be returning for sure