Grill-it - Online Table Reservation

The food at this restaurant is always great, and I have been here several times. However, I was disappointed that they did not ask us about allergies this time,... read more The food at this restaurant is always great, and I have been here several times. However, I was disappointed that they did not ask us about allergies this time, especially since my partner ended up having an allergic reaction. Working in the hospitality industry ourselves, we know that asking about allergies should be the first thing to do. We were not happy with the service we received when we were seated.

I ordered 2 pizzas over the phone and was told they would be ready in 20 minutes. I arrived at the restaurant in 12 minutes, and the pizzas were already prepare... read more I ordered 2 pizzas over the phone and was told they would be ready in 20 minutes. I arrived at the restaurant in 12 minutes, and the pizzas were already prepared. However, when I got home, I found that the pizzas were undercooked - the cheese wasn't melted and the crust was soggy. It was a disappointing experience, as it seemed that no effort was put into preparing the pizzas. I spent £24 on this meal and it was a waste of money. I do not plan on returning to this restaurant anytime soon.