Table Reservation - Bella

Unfortunately we didn't get to experience the food or wine as we left before our table was ready. On arrival we were not acknowledged by any staff, we waited pa... read more Unfortunately we didn't get to experience the food or wine as we left before our table was ready. On arrival we were not acknowledged by any staff, we waited patiently by the door which also seems to be the bar area and despite staff members being in the area no-one smiled or said hello. Eventually some other customers moved through to their table and we had to approach the bar to tell them we were there. We had booked for and by we were still waiting, we hadn't been told that we would have to wait for the table and when we asked what was happening they said our table was being laid. This turned out to be a small round table where people had been sitting next to the toilets. There were of us. I said that was unnacceptable and the hostess' said we could have another table, which was again had just been vacated by a couple and was another small round table.We decided to leave and told them that we were going as no-one had greeted us and they were trying to squeeze us on a tiny table, she said they were busy too busy to smile? I enquired!We left and had a great night at The Red Fort instead. Shame because the food did look really good but the service and hospitality really let them down and we would not have enjoyed the rest of the evening because of our poor initial experience.

Dined here on Saturday the seventh of August for my girlfriend's birthday.The venue, staff, food and drink were exemplary. I could not fault one single thing. T... read more Dined here on Saturday the seventh of August for my girlfriend's birthday.The venue, staff, food and drink were exemplary. I could not fault one single thing. This is the closest I have ever come to genuine Italian cuisine outside of Italy!When my six numbers come up, I will be dining here on a weekly basis, at the very least. So to the problem.Six pounds per glass of wine is a little steep, and you can imagine the price of the menu based on that. If you're the kind of person who drives an (as I did at the time), brand new, and actually own it rather than have it on finance or through your company then you won't bat an eyelid at the prices. However, if you don't have hundreds of thousands of pounds squirrelled away for a new car and other such essentials, you may balk at the prices!In summary:The best Italian cuisine outside of Italy I have yet found, but you certainly feel the need to blow your nose afterward once all the money has come out to pay for it!One for the middle-managers, sadly.