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I had a drive-thru order and they forgot my coleslaw. This is not ok . ESPECIALLY when I paid for it ! read more I had a drive-thru order and they forgot my coleslaw. This is not ok . ESPECIALLY when I paid for it !

Subject: Disappointment with Customer Service at KFC Woburn, Massachusetts Dear [Manager's Name], I hope this message finds you well. I am writing to share my... read more Subject: Disappointment with Customer Service at KFC Woburn, Massachusetts Dear [Manager's Name], I hope this message finds you well. I am writing to share my disappointment regarding the customer service I encountered during my recent visit to the KFC location in Woburn, Massachusetts. While placing my order, I experienced an unfortunate issue, and I was taken aback by the disrespectful and unprofessional manner in which a staff member, whom I believe was the manager, addressed me. I was shocked when I was told to leave the store inappropriately. This type of behavior does not meet the expected standards of customer service, particularly from a well-regarded establishment like KFC. I have always valued the quality of service and the overall experience provided by KFC, and I believe incidents like this can damage your brand's reputation. As a result of this unpleasant encounter, I am now hesitant to return to your store unless I can be assured of more respectful and accommodating service. I kindly ask that you address this matter promptly to prevent similar incidents from happening in the future. Thank you for your attention to this issue, and I hope for a positive resolution. Best regards, [Your Name]