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Contribute Feedback What 4d m 1 year ago on Google doesn't like about Road Fish Chip Shop:
Overall, the service has improved significantly. They are now focusing more on serving customers at the counter more quickly, rather than prioritizing phone and online orders. View all feedback.
Service I've had to date has been good. However, this evening used a menu, I'd received with an order couple weeks ago, to order a couple of dishes. Upon collection price quoted by lady was nion £3 more than price list I had. Was then told by about 3 members of staff that that price list hasn't been used for 4mths as now there's a new one. Then told quite adamantly I should have known about the new price. Rather than honour the price for good customer service/relations insisted on the higher price. So I left minus meal! Very disappointing.....
It's under new management and has gone up in price. Food not as good as before .
Placed an order to be delivered the Chinese lady said ain't busy be 20 minutes was like cool ok then an hour later went by and rung back to see where my food was. She didn't understand what I was saying and became rude as well as the other staff. She said one minute it's on the way then it will be 10 minutes then it will be later. There was no straight answer to as where my food was obviously she took my order and didn't make it. It was now 9pm and she kept saying be later then when I said look we don't want the food now cancel the order she became very rude and started shouting down the phone at me. I had to be firm with her and say look we don't want it now calcel the order never go there again they need.to work on there customer service. Only gave one star coz had to to write a review
Absolutely love this place Always give them a tip Friendly people
Chinese Food always hot and delicious. The staff are wonderful. Great value for money.