The Tracks - Winona

I initially wanted a ribeye, but they were out, so I settled on the hamburger steak, a loaded potato, and a side salad with ranch dressing. I also wanted to ord... read more I initially wanted a ribeye, but they were out, so I settled on the hamburger steak, a loaded potato, and a side salad with ranch dressing. I also wanted to order a pimento grilled cheese sandwich but was informed it was actually a pimento BLT. We went ahead and ordered that, along with some homemade chips. Unfortunately, the sandwich was disappointing; the bread was only lightly toasted and cold, and there was barely any pimento cheese on it, just an abundance of shredded lettuce. The homemade chips were passable, but the hamburger steak felt like a burger patty covered in jarred mushrooms, brown gravy, and red onions. The loaded potato was decent, but we didn't discover the butter and sour cream until we reached the bottom of the bag while tossing it out – that was on us, but we would have appreciated a heads-up from the staff. The salad was a letdown as well; the shredded lettuce was soggy, there were only a few diced tomatoes, and it was overwhelmed with shredded cheese. Regrettably, that's the only picture I took. The homemade ranch dressing was tasty, but overall, it was a disappointing experience. We left still feeling hungry and decided to head to Subway across the street, where Catherine made us an Italian BMT. It's frustrating to think that I could have saved myself the drive to Tracks and $30 by starting my meal at the spot right by my hotel.

The food was good, but we were charged more than what the menu indicated. We ordered two fried catfish po' boys, which were listed as $7.95 each on the menu the... read more The food was good, but we were charged more than what the menu indicated. We ordered two fried catfish po' boys, which were listed as $7.95 each on the menu they provided us at the table. However, when I went to pay at the register, I was told they actually cost $10.95. They claimed I was looking at an outdated menu, but that was the same one they had given us. It was just poor customer service.

We dined at this restaurant after a baseball tournament. There were only three tables occupied in the front, and the back was empty, so it wasn't very busy. How... read more We dined at this restaurant after a baseball tournament. There were only three tables occupied in the front, and the back was empty, so it wasn't very busy. However, the hostess who seated us acted as if they were overwhelmed. It took about 10 minutes for us to receive our drink order, and then another 10 to 15 minutes for someone to take our food order. We ordered two hamburger steaks (one plain and one with gravy), a child's cheeseburger plate (plain), and a child's grilled cheese plate. When our order arrived, it was incorrect; instead of the plain hamburger steak, they tried to give us a thick hamburger. After returning that, they brought out hamburger steaks that were the size of a McDonald's Happy Meal burger, and they tasted frozen. To top it off, we didn’t receive our sides, as we were told they were out of baked potatoes.

I asked for scrambled eggs on my burger, but they wouldn’t accommodate my request. I won’t be returning. read more I asked for scrambled eggs on my burger, but they wouldn’t accommodate my request. I won’t be returning.

Unfortunately this place has really declined recently. They do not have enough servers. We waited a long time for our orders to be taken and then an eternity to... read more Unfortunately this place has really declined recently. They do not have enough servers. We waited a long time for our orders to be taken and then an eternity to receive our food. And then our orders were wrong. I sent my order back. It was brought back to me STILL wrong. Seriously, how hard is it to make a salad correctly with all of the ingredients that are listed in the description on the menu?Our server was nice and was working hard. Unfortunately, she was stretched way too thin.