Tim Hortons - Windsor

Coffee, Breakfast, Lunch

Tim Hortons

Tim Hortons
3.2 / 5 (732 reviews)

Description

Tim Hortons struggles to meet expectations at this location, evidenced by numerous customer complaints about slow service and frequent order inaccuracies. Patrons report frustrating experiences in the drive-thru, where long waits are commonplace, and staff seem overwhelmed despite the number of employees on duty. Issues with food quality, such as burnt bagels and wrong toppings, exacerbate the disappointment. Conversely, a few customers praised the excellent service during their visits, highlighting some standout employees. Overall, the establishment’s inconsistencies and perceived lack of management involvement suggest a need for improvements to restore customer confidence and satisfaction.

Last update: 17.01.2026 from: Zübeyr

Feedback

★ 3.2 / 5 from 732 reviews
ally-lacoursiere
10.03.2024

The staff at the restaurant were very forgetful and seemed to be in a hurry, resulting in delays in serving our food. This caused our meals to arrive cold after waiting for a long time.

mehmet-karatas-churc
10.03.2024

The incorrect order took a long time to be corrected and there were no apologies given. It was a waste of time and money.

robloxdudeyt
10.03.2024

Sometimes they are out of chocolate chunk cookies, but it is really good.

zubeyr-a-esencayi
10.03.2024

Do not hire stupid person. He is so

kelly-m-teacher3367
10.03.2024

Two coffees, one hot chocolate and two boxes of tidbit ordered in store took them 20 minutes to fill and they got wrong when they gave it to me. Another 5 minutes to correct

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