The Alma - Windsor

Called Yesterday morning to try and get Sunday dinner.. Told don't worry just pop in turned up myself my wife and family and then they wanted to put us eating f... read more Called Yesterday morning to try and get Sunday dinner.. Told don't worry just pop in turned up myself my wife and family and then they wanted to put us eating food on high stools in the front bar. I told the staff member we were told to come down and there were very rude, this place has definitely gone down hill since last year.,, found the staff unhelpful and very rude.. Seems like the new owner doesn't value old customers. ..If there's one thing in Windsor you will definitely get plenty of restaurants and bars that will accommodate your needs and appreciate our business

Great pub. They do a lovely Sunday roast and the staff are very friendly. It’s on a residential street so slightly out of town but really enjoyable atmosphere.... read more Great pub. They do a lovely Sunday roast and the staff are very friendly. It’s on a residential street so slightly out of town but really enjoyable atmosphere. Mid week, they have acoustic sets from various local artists. Funny fact Orlando Bloom was there last year on Paddy’s Day singing!

We booked a table for 6pm last Sunday to have a lamb shank roast dinner, when we arrived the man behind the bar asked us to pay for the dinner as well as our dr... read more We booked a table for 6pm last Sunday to have a lamb shank roast dinner, when we arrived the man behind the bar asked us to pay for the dinner as well as our drinks before we had even ordered our food. We changed tables as it wasn't busy,we then ordered our meals,the food was lovely, but while we were eating the man came over with the paying machine and asked us to pay again!!.(how rude)... We then got some more drinks,I then ordered a glass of Merlot that was then served in a tall wine glass,(not a red wine glass).. Really bad customer service by this man,seemed like he did not know what he was doing!!! Would eat there again as the food was excellent But they need decent bar staff that know about front off house skills.

Beautiful place, roast was so good read more Beautiful place, roast was so good

We were recommended the pub as a family friendly pub to take 7 children out for a meal and to play in a pub garden. The bar staff (a man and young girl) were re... read more We were recommended the pub as a family friendly pub to take 7 children out for a meal and to play in a pub garden. The bar staff (a man and young girl) were really friendly and helpful and greeted us as we arrived. We ordered food and spent well over £200 on food and drinks. The food was lovely! There were strict signs all over the garden area about 'not running ' if this is supposed to be a family friendly pub then surely you would expect children to have fun in the garden. The landlady (can only assume it was her) shouted at the 2 youngest children (3 and 4) who were playing hide and seek to 'stop running! ' As they are only 3 and 4 it 's not like they are athletes and running at high speed! More like an adults walking pace. We also had 2 teenagers 16 and 15 who wanted to sit inside after we had eaten, so maximum they were there for around 10minutes ,as they were cold sat in the garden. They also got told to 'leave and go back to your parents, as you have to be 18 to sit in here ' by the same lady. I completely understand there are certain rules, however if you are trying to promote yourself as a family friendly pub then I 'd suggest you learn how to let little things go and support larger families. The garden area is lovely and if you let parents be parents, we would have told the children to slow down and not be bellowed at by a stranger. There weren 't many families in the garden at the time so them playing wasn 't interrupting other families either. All in all, we definitely won 't be returning here or recommending this as a 'family friendly pub '.