Burger King - Windcrest

I visited the drive-thru during lunchtime. Each time, I’m warmly greeted by a friendly young Asian woman at the window. The food always seems to taste even bett... read more I visited the drive-thru during lunchtime. Each time, I’m warmly greeted by a friendly young Asian woman at the window. The food always seems to taste even better when she's on duty!

With our lunch options in mind, we decided it would be a great opportunity to explore salads from various chain restaurants throughout the semester. Just to cla... read more With our lunch options in mind, we decided it would be a great opportunity to explore salads from various chain restaurants throughout the semester. Just to clarify, we purchase these salads late on a Friday night, store them in the fridge at home, and then grab them from a cooler during our Saturday lunchtime. On my way home from work, I stopped by the Burger King on Walzem Road to pick up some salads for the weekend. As it was rush hour, the restaurant was fairly busy, but I checked the restroom and found it reasonably clean. The condiment station was also relatively tidy, despite the crowd, and the lines moved quickly—just typical fast food service. However, the salad options at Burger King are quite limited, with only three choices available. The regular side salad looked rather sparse, so I opted for the other two selections. For my partner, I chose the Chicken, Apple Cranberry Garden Fresh Salad, which I thought he would enjoy. It includes a blend of seven types of lettuce, sliced apples, sweet dried cranberries, and some chunky blue cheese. I went with the tendercrisp chicken for his salad, and it comes with Ken's apple cider vinaigrette dressing. For myself, I selected the Chicken Caesar Garden Fresh Salad. I have a penchant for Caesar salads, and this one turned out to be quite good. It featured romaine lettuce, tomatoes, Parmesan croutons, and shaved Parmesan cheese, topped off with tendergrill chicken. This salad is served with Ken's citrus Caesar vinaigrette, which I found to be tasty. By lunchtime, both salads remained crisp and fresh. These are salads we would definitely consider having again if we find ourselves at a Burger King. Although we enjoyed the dressings, we found there wasn’t quite enough for our taste, so we brought a couple of our own bottles to supplement. Choosing salads for our lunchboxes has been a fantastic idea this semester, allowing us to sample the salad offerings from national chains. They serve as healthier alternatives to the typical burgers from these restaurants.

I ordered the two Whopper meal deal, but I noticed that the extra onions and pickles were only on one of the sandwiches, not both. Additionally, there were larg... read more I ordered the two Whopper meal deal, but I noticed that the extra onions and pickles were only on one of the sandwiches, not both. Additionally, there were large chunks of lettuce, which would be great for a salad but not really suitable for a sandwich.

For the love of god, they need to train their staff on the difference between a simple cheeseburger and a hamburger. Nine times out of ten, I end up getting a h... read more For the love of god, they need to train their staff on the difference between a simple cheeseburger and a hamburger. Nine times out of ten, I end up getting a hamburger instead of the cheeseburger I ordered. It got so frustrating that I eventually stopped going there. However, today I didn’t have much choice since we were short on time. After a few months of not visiting, I hoped that maybe some of the staff had improved. Clearly, that wasn’t the case. When I go to this place, I have to speak slowly and clearly to ensure they understand my order and any modifications I request.

I waited 20 minutes for my order to be taken. My payment was taken within seconds though. I waited another 20 minutes to be given someone elses order. I was the... read more I waited 20 minutes for my order to be taken. My payment was taken within seconds though. I waited another 20 minutes to be given someone elses order. I was then given my drinks and fries while I waited for my sandwiches to be made... The drinks were flat, the fries were overcooked and got cold. Mind you, I was the only car in the drive thru for half that time. Makes you wonder what the employees are actually doing in the kitchen... Maybe they 're on Tiktok complaining about their job while simultaneously making us customers suffer for their career choice and lack of drive.To the owner of the location... your store gives Burger King a bad rep. The phrase there 's no such thing as bad publicity does not apply here. I can guarantee you that if you turn these experiences around for people in the greatest of way your location will generate more revenue. More than you ever have before. Be better and you will do better!