Menu - Scene

I recently attended an afternoon tea for a birthday after viewing the online menu. Despite the £25 price tag, the menu seemed appealing with offerings such as s... read more I recently attended an afternoon tea for a birthday after viewing the online menu. Despite the £25 price tag, the menu seemed appealing with offerings such as salmon rolls, coronation chicken and mango chutney sandwiches, Serrano ham and pickle sandwiches, and promised macaroons, eclairs, and battenburgs. However, the actual experience was disappointing. The ambiance was quiet, we were seated promptly, and told our food would arrive soon. Unfortunately, we were never offered any tea or beverages, and ultimately did not even receive a cup of tea - a glaring oversight for an afternoon tea service. When the food did arrive, it was evident that a mistake had been made. Instead of the advertised fancy sandwiches, we were served plain ham, cheese and pickle, and egg mayonnaise sandwiches that appeared to be hastily thrown together. The bread was dry, as if it had been sitting out for a while. When we inquired about the menu change, we were informed that the website had not been updated to reflect the changes. The promised cakes were also a letdown, as we received only one chocolate cake, one carrot cake, and a few lemon cheesecakes. Our expectations were high, especially since this was a birthday celebration, but the overall experience fell short of what we had hoped for, especially given the price of £25 per person and the fact that we were not even offered tea.

We had dinner here as part of our spa package at the Q Norton Hotel, and it completely exceeded my expectations. Food was delicious (we had three courses! and t... read more We had dinner here as part of our spa package at the Q Norton Hotel, and it completely exceeded my expectations. Food was delicious (we had three courses! and the service was fantastic. Uday and Ali were excellent hosts and their team provided top notch care and service. They clearly had a great rapport with everyone in the team and guests. Would 100% recommend.