Reviews

Overall Total Score
4.1 out of 5
Impressive | 424 reviews

What IamMrsKnight doesn't like about M&s Trowbridge Foodhall:
You may get quality food for top dollar here, but that’s the only thing you’re going to get. This store will definitely not win for friendliness and customer service. Staff esp at the check out are generally sour faced and glum. Attn: management pls invest in more staff training. Emphasise in treating ALL customers equal, esp race and colour. View all feedback. What User likes about M&s Trowbridge Foodhall:
nice personal team here. eva and jackie were especially pleasant at my visit. it is refreshing to visit a food store where the workers seem to be happy to be there. my wife also mentioned that one of the employees offered to pack food here while loading the transporter. this kind of mentality, in which the personal is willing to go the extra mile, is worth shopping alone there. great atmosphere. View all feedback.

Reviews from various websites

Tripadvisor
3.1 ★ from 10 reviews
IamMrsKnight
20.11.2023 - 15:15

You may get quality food for top dollar here, but that’s the only thing you’re going to get. This store will definitely not win for friendliness and customer se...

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Mira
20.11.2023 - 15:15

Poor choice of food on offer at cafe and cafe staff uninterested/on auto pilot. Could get better service and atmosphere as well as large selection of produce ac...

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Mike020255
20.11.2023 - 15:15

Often stop for a coffee and snack whilst doing the shopping. Staff are attentive and efficient very caring. What they sell is not a broad range and doesnt refle...

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clairelgh
20.11.2023 - 15:15

The restaurant had a limited selection of food and uninspiring decor. It was drafty and didn't meet the expectations one would have from a place like M&S. The s...

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Jayfrancis123
20.11.2023 - 15:15

Excellent staff and a great range of food items to choose from. Good selection of gluten free products.

M&S Foodhall in Trowbridge presents a mixed bag of experiences. While patrons appreciate the quality food, particularly the fresh bakery items and ready meals, many lament the limited selection and uninspiring atmosphere. Staff interactions reveal inconsistencies; some employees embody excellent service, while others, particularly at the checkout, come across as indifferent. The café offers a modest selection and quick service, making it a nice spot for a snack. Although the parking situation can be confusing, the free three-hour parking is a bonus. Overall, there is potential for improvement in staff training and food variety, enhancing the overall shopping experience.

Menu
5.0 ★ from 7 reviews

Nice personal team here. eva and jackie were especially pleasant at my visit. it is refreshing to visit a food store where the workers seem to be happy to be th...

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The personal is amazing! always ready to help me with everything: will continue shopping there if I can. many thanks to philippa, gareth, mark and liam

Many thanks to ryan for my shopping experience in their business a happy, so beautiful, a friendly smile and greeting.

If I know I can buy a good full board for 65p, bags of fresh market fruit for 65p, and many amazing high quality produce all under one dach I know I am shopping...

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First time in Trowbridge M&S really pleased with out lay of products easy to get around in the large aisles, very friendly staff ready to help open, welcoming a...

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Facebook
5.0 ★ from 8 reviews
Google
4.4 ★ from 364 reviews
Gastroranking-uk
3.0 ★ from 10 reviews
Int Restaurants
4.2 ★ from 404 reviews

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