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Contribute Feedback What Matt I likes about Pat's Pizza Family Restaurant - All Delaware Locations:
Love Pats. I grew up on them, specifically the one on Marrows Road in Newark. Love to see the recipe for goodness is the same between all the stores because every time I order from this location theyre so good too! Ask for Brandon specifically if you want the best made pizza too! View all feedback.
What Ryan Shull doesn't like about Pat's Pizza Family Restaurant - All Delaware Locations:
I rate it a 4 because there is room for improvement and feel it's usually a staff issue. Not everyone takes pride in everything they do. Food is tasty but when getting delivery, I would say sometimes a bit late making it not as hot as I would expect or like. View all feedback.
Ordered a provolone cheese steak fried onions and mushrooms. The cheese steak was definitely edible (I was really hungry) but wow was the steak was over cooked and not much fat content in the cut of steak used, which made this very bland and dry. The saving grace on the sandwich was the toppings. The roll was standard so if you like it soft you will like the bread. This is not a competitive steak.Otherwise, the place was immaculately clean, the woman who took my order on the phone was polite and professional. The lunch specials looked reasonable.
This Pat's location is wonderful, staff is efficient and kind. I do mostly take-out, order is always right and hot. Definitely recommend for pizza, cheesesteaks, pasta. Parking: Lots of free parking. Wheelchair accessibility: It's flat all the way into the restaurant.
I've always liked Pat's, ever since the original Broadway location next to Anthony's about 50 years ago. This location makes a killer turkey hoagie so good. Nice folks, clean place.
Customer service alone is 5 stars. I ordered my pizza For Dine In. They delivered to my table. I looked at the pizza and didn’t like it but I said “it’s pizza. Just eat it”. And I couldn’t. I returned to the desk and said I wasn’t pleased. The pizza was over cooked. They immediately fixed me two larger cheesier slices and again delivered to my booth. I appreciate how they handled my dissatisfaction. Oh and the pizza was good! Slices so big I had to finish at home.
Kim is phenomenal and treats customers exceptional. The crew who cooks excellent. But franchise needs New York style pizza as well. Then it will rock.