Subway - Willowbrook
Subway
Description
An inviting, modern sandwich shop is praised for cleanliness, friendly staff, customizable sandwiches and a tidy drink display offering fresh lemonade. Recent menu redesign improves clarity and service is generally fast and personable. However, experiences vary: bread and portion consistency are uneven, extra toppings can be charged, app orders sometimes fail, and isolated reports of foodborne illness raise food-safety concerns. Overall, a convenient, cozy spot for quick made-to-order meals—appealing to those who value customization and speed but wary of inconsistent quality.
Images
Feedback
Terrible attitude and customer service. They stop taking orders 30 minutes before closing time!
The health and safety standards at this restaurant are incredibly poor. My fiancé and I ordered two different meals and both ended up with severe food poisoning. I had a steak and cheese sandwich with garlic aioli and chipotle sour cream, while she had a cold cut combo with mayo. I finished my entire sandwich, but she only took a few bites of hers. Despite this, we both became extremely ill. I will be reporting this restaurant to the health authorities. We had completely different ingredients, yet both of us got sick.
This month, I recently began eating at Subway again. I had not eaten from Subway in over 3yrs. This location was the nearest to me, when i stopped in the staff was very nice. I told the women making my sandwich its been a long time. How other sub restaurants bread I've found did not match theirs. She says ooh, people say our bread is stale. That day, my sandwich was great. I go in Saturday night order a sub, the gentleman was nice and patient with me. I asked for a wheat footlong, the bread looked a little odd. But it seemed to cut with easy so ok. I get my sandwich home unwrapped it began to pick it up the top of the bread is falling off, its turning into flakes. I ate the sandwich without the entire top of the bread.I've wondering was that a warning she was giving me? Very disappointing
Menu
Salads
Chicken Bacon Ranch Melt Chopped SaladSaddle & and try the fresh toasted SUBWAY Chicken Bacon Ranch Melt sandwich. Stuffed + melted Monterey cheddar cheese; tender allwhite meat chicken; crispy bacon; ranch dressing & your choice of crisp veggies
$7.8Bottled Drinks
1% Low Fat White Milk$1.9Signature Wraps
Chipotle Southwest Steak Cheese Signature WrapSaddle up + this delicious tomato basil wrap jam‐packed + a double portion of steak & topped + your favorite tex‐mex flavors like Monterey cheddar; guacamole; jalapeños; lettuce; tomatoes; red onions; green peppers & Chipotle Southwest sauce
$8.1
Savory Rotisserie-Style Chicken Caesar Signature Wrap$8.1Chopped Salads
Black Forest Ham Chopped SaladThe Black Forest Ham has never been better. Load it up + all the crunchy veggies you like
$6.6Side Dishes
$1.4
