Potbelly - Willowbrook

This Willowbrook, IL location in particular is a dump. There kitchen practices are questionable. I followed up with the board of health. In order to get a refun... read more This Willowbrook, IL location in particular is a dump. There kitchen practices are questionable. I followed up with the board of health. In order to get a refund you need to hound them.

This Potbelly's consistently delivers excellent quality. The sandwiches are always well-made. I also appreciate how easy it is to order through their app; I’ve... read more This Potbelly's consistently delivers excellent quality. The sandwiches are always well-made. I also appreciate how easy it is to order through their app; I’ve never encountered an error with my online orders. It's a fantastic place!

My family i went in on april 8th, 2024. We are hispanic. When we went to order in person, we were immedietly treated like garbage. We did not see the employees... read more My family i went in on april 8th, 2024. We are hispanic. When we went to order in person, we were immedietly treated like garbage. We did not see the employees treating the other people this way. We got yelled at, got horrible attitude by the cashier the guy preparing the sandwhiches. We always come here today was not a good expirence at all. The guy who was preparing the food was throwing things because he could not hear me as he was asking what else i wanted included in the sándwich. Horrible racist people here!!!!!!!! We love the sadwiches but we won't come back anymore!!

The fact that I'm writing this review two days later speaks volumes about my feelings toward this place. The sandwich I had was incredibly well-prepared, genero... read more The fact that I'm writing this review two days later speaks volumes about my feelings toward this place. The sandwich I had was incredibly well-prepared, generously filled with ingredients and definitely not one of those disappointing dry sandwiches! We did have an issue with their app and had to call back to correct an order, but they were very accommodating. While this location isn't flawless, we prefer it over the one down the street from our home!

Came 30 minutes before closing and workers were very kind and got us our shakes quickly. read more Came 30 minutes before closing and workers were very kind and got us our shakes quickly.