Wingstop - Willoughby

Chicken Wings, American, North American
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Wingstop

Wingstop
2.9 / 5 (222 reviews)

Menu

A comprehensive menu of Wingstop from Willoughby featuring all 6 meals and drinks can be found here on the menu.

Wingstop in Willoughby, OH, is a popular American restaurant known for its mouthwatering wings, holding an average rating of 3 stars. Diners rave about the delicious flavors and satisfying portions. Be sure to visit today, as Wingstop welcomes guests from 11:00 AM to 11:59 PM. For convenience, you can call ahead at (440) 571-8700 to inquire about current wait times or to make a reservation. Prefer dining at home? Wingstop offers delivery through Uber Eats and DoorDash for a seamless experience. If you’re looking for other dining options, consider trying Panda Restaurant or Jet's Pizza for a delightful meal. Have you had the chance to experience Wingstop? We’d love to hear your thoughts in a review!.

Last update: 17.01.2026 from: User

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★ 2.9 / 5 from 222 reviews

Wingstop offers a tantalizing selection of wings that draws in customers with its mouthwatering flavors. However, experiences vary widely. While many rave about the delicious, well-seasoned wings and the attentive staff, others recount alarming tales of poor management, extended wait times, and disorganized service. Cleanliness, too, seems to be a hit-or-miss aspect, with some patrons noting cleanliness issues in the dining area. Overall, while the food receives high praise, particularly the lemon pepper wings, the inconsistent service quality and chaotic atmosphere recommend choosing takeout over dining in. A mix of highs and lows characterizes this popular venue.

izmalee-davila
14.07.2024

Mann don’t go here!! I waited a whole hour for my food!!!!! I’m so disappointed!!! Get better employees. They worried more about the door dash orders than the people who actually go in there nd order food!!

erica-86-87
14.07.2024

I will wait for fresh hot food. 5 mins after I ordered my food was ready... red flag. 8 wings in a small container meaning the are overcooked or small. No longer going to this location very disappointed also fries are cold. Had to go to Charlie's for a decent dinner.

bre-b-library215
14.07.2024

Before eating here do your research on Talthina T Jackson reconsider if you want someone like that handling your food… her attitude energy is TERRIBLE but will be overshadowed by these 5 star reviews (surveys she begs people to fill out for a free fry) We have to do better as a community. She needs to be picking up trash, not working near ANY food establishment ?

The past few times I've been to this location, the service has been absolutely fantastic. I believe Kelly is the name of the woman I've seen each time (terrible with names), and her energy is just so absolutely infectious. Every time I've been there andseen her she's happy, outgoing, and just all around pleasant to speak to. But when it's Jen, Emma, and Kelly all there it'sclear they all have a great work relationship and get things done. Now about my food: Each time it's been so good. I'm given howlong it's expected to take, and when my food comes out it's hot and just absolutely super tasty. I've never had an issue cominghere and I plan to come back many more times.

Well, haven't eaten here in a while and for good reason. Let me start by saying the quality of the chicken was ok! However, after waiting 25 mins for the food, my fries should NOT have been cold. Had a carry a big brown bag with no handle and 2 drinkswithout a cupholder. Asked the cashier for a cupholder, she tells me to wait a minute and still continued to take the nextcustomer. The guy who was fixing food, walked over and gave me the cup holder. During this process, the other food prep workershad no respect for the customers in the lobby with the swearing and profanity. It was unprofessional, distasteful. You neverknow who might be in an establishment.

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