KFC - Willimantic
KFC
Description
This KFC offers reliably tasty comfort food—standout popcorn chicken, bold hot sauce and popular cookies—making it a strong pick for takeout despite slightly higher prices. Service quality is uneven: attentive management and friendly staff contrast with occasional inattentive behavior, drive‑through mixups and cold deliveries. Grilled chicken has been removed from the menu. Overall, flavorful meals and drive‑through convenience make it worthwhile for quick, satisfying takeout visits.
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Really enjoyed the food here but some of your staff have attitude. I watched a woman wait almost 7 minutes for her order to be taken yet the store was empty. The staff was there just staring at each other. Not professional at all.
The food is consistently delicious, and the service is outstanding—something that's rare to find in fast food restaurants nowadays.
The service at this restaurant was disappointing. On one occasion, I ordered crispy but received the original instead. This time, the waitress forgot to bring my drink and didn't even apologize. Instead, she told me not to knock on the window to get her attention since it was a drive-through. Can you believe that? Honestly! No offense, but despite these service issues, my overall experience with the staff was still decent.
Initially, I was let down that grilled chicken was no longer available. However, I reminded myself that it's Kentucky Fried Chicken. Overall, the meal was enjoyable— I had mashed potatoes, coleslaw, and two drumsticks.
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