Subway - Williamsburg

#30 - Fast Food - Williamsburg, Sandwiches, Steak
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Subway

Subway
3.7 / 5 (600 reviews)

Description

In exploring the recent experiences at a local Subway restaurant, it becomes clear that service and food quality can greatly fluctuate. While some patrons voiced frustration over indifferent service, stale bread, and incorrect orders, newer feedback highlighted some shining moments. Guests praised friendly staff and exceptional service, particularly emphasizing the positive attitudes of certain employees and the enjoyment they brought to the dining experience. Despite a few negative encounters, it appears that determined staff members are striving to create memorable experiences, suggesting a potential for improvement in service consistency at this location.

Last update: 17.01.2026 from: Billy

Feedback

★ 3.7 / 5 from 600 reviews
billy-adams-doctor85
03.08.2024

Went in to get a Spicy Italian sub for dinner, the young short guy behind the counter was on his cell phone and when he noticed me waiting he told whoever he was talking to he had to go , came out and said what can I get you ? , No Hey, Welcome to Subway or nothing, he acted like it was an issue to put together a sandwich, didn 't offer to ask me if I wanted a drink or chips or anything else, just slapped the sandwich together as quick as he could and took my money, bad customer service , I 'm glad I don 't live here to go again, I wouldn 't.. Subway Fresh, Subway needs some fresh help that knows customer service rather than someone who is just there for the money, he don 't deserve $15.00 an hour ..

847pb
03.08.2024

This is a subway and the fare is the usual suspects. But the service was good and the restaurant is clean. I have been in some with unfriendly service and deplorable conditions. Thanks to the young lady who did a nice job on our supper and was very friendly. I hope you and your husband do well on the future.

darcey-n
03.08.2024

We had some issues finding this location, was a little hesitant going into Walmart to eat, but really glad we did. Tresa, the regional manager, was there and was so nice and helpful. The restaurant was very clean and all the food looks good. This was a good stop for a quick lunch on our way from TN to IN. Parking takes a min more to get into the store, but worth it.

eric-b-tree621
03.08.2024

Greeted promptly by a friendly employee, who knew EXACTLY what I was looking for in a sandwich. Very fast, and the sandwich really hit the spot. Best of all, it was within walking distance from where I was spending the night. Would definitely go back when in the area.

jennie-n-school8
03.08.2024

Everyone knows there are Subways in every state, in every town across the United States.....so in order to be compelled to write a review someone either has had horrible service or fantastic service. I felt I needed to write about our great service from an employee at this Subway. His name is Michael Haws. What a pleasant, hard working employee you have! He was working alone and everything was clean and the food was fresh. While taking our order (with a smile I might add) he was very personable and pleasant and it showed that he took pride in his work and job!

FAQ

The restaurant and its premises are wheelchair accessible and thus reachable with a wheelchair or physiological disabilities.

You can also pay for your menus with various credit cards.

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