Craft 31 - Williamsburg

We were initially seated at a rather noisy table, but our attentive waitress quickly relocated us to a much more pleasant spot. The food was as delicious as alw... read more We were initially seated at a rather noisy table, but our attentive waitress quickly relocated us to a much more pleasant spot. The food was as delicious as always. While the restaurant tends to be quite loud, I’ve generally experienced good service and enjoyed my meals here.

Went for a family dinner, and it did not start off well. We were greeted by a pleasant host upon arrival, who then handed us off to who we later found out was t... read more Went for a family dinner, and it did not start off well. We were greeted by a pleasant host upon arrival, who then handed us off to who we later found out was the manager to be seated. She went to seat us at a table and we asked if we could sit in a booth as there were at least 3-4 vacant in the room we were to be seated in. She mumbled that we couldn't because they were reserved for others who requested them. She was not pleasant about it and had an overall unpleasant demeanor. Throughout the entire meal at least 1 if not 2 booths remained free. I also checked open table and they do not specify booth vs standard table in the reservation options. I noticed the manager didn't stop by a single table to ask how their meal was the entire time we were there. Onto the food, for burgers ordered the server specifically asked “pink or no pink” for the wellness of the burger. The people who ordered burgers both said no pink in response to her question. Both of the burgers were at best medium when they arrived at the table. On the plus, the server was very pleasant and the kids meals were enjoyed.

The surcharge on splitting a platter is something that is not a norm in Williamsburg and not favorable. read more The surcharge on splitting a platter is something that is not a norm in Williamsburg and not favorable.

Few complaints, great food and atmosphere for the whole family! The glazed sweet potato fries are amazing! Dietary restrictions: We have a dairy free food need... read more Few complaints, great food and atmosphere for the whole family! The glazed sweet potato fries are amazing! Dietary restrictions: We have a dairy free food need that they accommodate every time!

Great food great service!!! Rachel was the best!!! read more Great food great service!!! Rachel was the best!!!