Chipotle Mexican Grill - Williamsburg
Chipotle Mexican Grill
Description
**Restaurant Review: Chipotle – A Mixed Bag of Experiences**
At Chipotle, experiences seem to vary greatly. While some diners praise generous portion sizes and satisfying meals, others lament overcooked chips, improperly prepared quesadillas, and missing items from their orders. Reports of cold food, inconsistent ingredient quality, and persistent errors in order fulfillment have left many disappointed. Despite quick delivery services and the occasional highlight like good guacamole, the overall sentiment leans toward dissatisfaction. For those seeking a reliable meal, this location may not consistently hit the mark, highlighting the need for attention to detail in both preparation and service.
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Feedback
The service was excellent, and the portion sizes were generous. The new brisket is absolutely fantastic!
The carnitas couldnt be bothered to be shredded. Food was cold even though it was delivered fairly quickly like they used left over rice. The rice was very chewy and undercooked. At least the gauc was good.
The food was terrible. The delivery driver called me from the restaurant to let me know that the steak was unavailable, and I was offered a mix of half barbacoa and half chicken instead. Unfortunately, the chicken was missing from the bowl, and the barbacoa was overly salty. Additionally, when I requested two packets of vinaigrette from the Chipotle employee, they were also missing, along with the silverware and napkins.
The wait time at this restaurant can vary, sometimes stretching to over 20 minutes.
The staff at this restaurant really need some training in customer service. Their attitude towards customers was terrible and they didn't seem to care about providing good service. To make matters worse, they were out of black beans, sour cream, and guacamole! How does Chipotle run out of such key ingredients?! The young employees working here also didn't seem to care about the cleanliness of their workspace. It was messy and there was old food sitting out.
Menu
Drinks
Mexsprite$4.1 Tractor Rtd$4.1Side Dishes
Chips Tomatillo-Red Chili Salsa$3.0Drink
$4.1Bowls
$11.0
Menu PDF
FAQ
More information
QR-Code for the menu
