Reviews - Casey's
Reviews summary
Casey’s convenience store presents a blend of accessibility and inconsistency, frequently noted for its extended hours and competitive gas prices. While the pizza and selection of snacks often receive praise, customer service experiences vary widely, with some staff reportedly displaying rudeness and a lack of attention to hygiene standards. Cleanliness issues have also been highlighted, alongside complaints about the freshness of donuts and the exorbitant prices for extras like sugar and cream. Regular patrons hope for improvements, as the once-reliable spot sadly shifts in quality and service. Overall, Casey's remains a convenient choice, but customer satisfaction seems to depend on the day and staff.
Was Mia Saur at Casey's a mag?
The new manager Christi has took over the store recently and she's very friendly , eager to help everyone including her staff. Lots of new faces these past few months but very friendly staff. The lines get pretty long when their is only one cashier or cook but still my go to every morning before school. Service: Takeaway Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes... View all feedback.
What Leslie C dislikes about Casey's:
Casey's is a chain convenience store with consistent prices throughout Missouri. Gas prices vary by region/county. The service is average, the pizza is generally tasty, and the donuts are good until midday. Availability of cups may vary at the Bolivar, MO location. I have not tried the subs there as I prefer Subway. View all feedback.
Reviews from various users
Last update : 19.04.2025
Ladies behind registers NOT friendly. Then how you going to charge me for ice when I bring my own cup. But the person before me gets a free drink, cuz she's your friend. Used to be a great place to go. But here lately it sucks. Food: 3 Service: 1 Atmosphere: 1
Food: 4 Service: 3 Atmosphere: 3
The new manager Christi has took over the store recently and she's very friendly , eager to help everyone including her staff. Lots of new faces these past few months but very friendly staff. The lines get pretty long when their is only one cashier or cook but still my go to every morning before school. Service: Takeaway Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burrito
Service: Takeaway Meal type: Dinner Price per person: $1–10 Food: 4 Service: 4 Atmosphere: 4
Everyone that works there acts like it’s the end of the world to ask for service. The evening shift register girl probably needs to find a different job. Service: Takeaway Meal type: Breakfast Price per person: $50–100 Service: 1 Atmosphere: 1
Last update : 03.02.2024
Casey's is a chain convenience store with consistent prices throughout Missouri. Gas prices vary by region/county. The service is average, the pizza is generally tasty, and the donuts are good until midday. Availability of cups may vary at the Bolivar, MO location. I have not tried the subs there as I prefer Subway.
Last update : 13.05.2023
I love Caseys. Your cash registers are friendly and helpful. Your pizza is good. Your prices are fair. I recommend Casey's. Feels very safe too.
Casey's is always very clean and very well stored!! Your pizza is some of the best you can get!!
The Casey in Willard, MO is the best of anyone we have visited. Everything is always so clean, the food is always fresh and the staff are so friendly and helpful. Dorlene and her crew are doing a great job!
Caseys is a great deal. Your pizza is not really bad. This caseys has a lot of options. Gas prices are usually one of the better in the area. Largest negative becomes one and out of the shop, the road is narrow and not easy to leave.
Recently, I returned to the same Casey's to buy food and encountered Tina again. The poor customer service from before was still present, prompting me to write this review. Despite making a complaint days earlier, I have yet to receive a response from management. I believe Tina's behavior towards me has been discriminatory and unfriendly. I feel it is important to warn others about the unprofessional and disappointing service at this location. The donuts are not fresh and seem to have been frozen for a long time. The prices for added sugar and creamer are exorbitant, and the cleanliness of the store has been an issue in the past. Overall, this has been one of the worst customer service experiences of my life. Pros: Convenient location, open 24 hours Cons: Poor customer service, unfresh donuts, overcharging for sugar and creamer, failed sanitary inspection.
