El Pollo Loco - Whittier

They never ask if you want any condiments like onions or Zilantro when I asked about the condiments, the woman who went down in her mask and began to wipe her nose with her hand and not her hands. Of course I didn't take the contingencies and thankfully the other girl who looked clean served me my food.

Quality quqntity has really gone down. Family meal for 4, is really for 2. And the salads need fresh lettuce. Taste bad, has that processed taste.

Good chicken but turning customers by 2pm .no inside dining just drive thru,..people ?.They we're yelling out the door (employee) very rude she needs to be trained on customer service no need to yell back at customer. Floor and trash needed to be picked up floors needed to be sweeped quite aess inside no Ice machine also was out of beverages ...but had delicious chicken ??

We love El Polo Loco. I have moved somwhere there is none so when we come down to visit we gave to get that tostad taco salad. The celatro is so good. We went to this plave where I live called costa vida and it just wasnt the same. Anyways there is a great selection at El polo loco

The street tacos are overpriced. Each shrimp taco only contains two shrimp, and the tacos themselves are poorly assembled, making the food look unappealing. Additionally, the customer service was lacking. The lady at the drive-thru was difficult about giving me extra salsa. I ordered a taco platter along with a chicken avocado burrito, and I was shocked to find that it only came with one small red and one small green salsa! I ended up using both on just one taco!