Chipotle Mexican Grill - Whitehall

#4 - Mexican - Whitehall, #28 - Fast Food - Whitehall, Salads
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Chipotle Mexican Grill

Chipotle Mexican Grill
3.0 / 5 (6385 reviews)

Description

Patrons of this restaurant have encountered significant service and food quality issues, contributing to an overall disappointing experience. Incorrect orders, such as receiving a burrito instead of a burrito bowl, reflect a lack of attention to customer requests, compounded by long wait times and cold ingredients. The cleanliness of the dining area has also come under scrutiny, with dirty tables remaining unaddressed despite ample staff presence. Additionally, confused menu options led to frustration, driving some customers to seek alternatives. In a competitive dining landscape, these shortcomings may hinder repeat visits.

Last update: 17.01.2026 from: HARD

Feedback

★ 3 / 5 from 6385 reviews
noelia-j-tree629
09.02.2024

The food was fantastic. However, I never received my chips and guacamole. Besides that, I really enjoyed the quesadilla.

minal-a
09.02.2024

I ordered a burrito bowl but received a burrito instead. The burrito was missing some of the toppings that I had requested for the bowl. It took over an hour for my order to be prepared.

jason-m-bank012
09.02.2024

This is one of the worst bowls I have ever had. The ingredients are not fresh at all.

hard-and-soft-pro-wr
03.05.2024

I visited Chipotle for the first time and had a disappointing experience. The woman taking my order was quite rude and made me feel uncomfortable for requesting extra items in my bowl. Even after she filled my bowl, she asked what I had ordered right before ringing me up. The food itself was not good; I requested double steak, but they told me it wasn't available, which was confusing since I was willing to pay extra for it. I don't think I'll be returning to Chipotle again, as I've had much better food and service at Qboda!

collins
03.05.2024

Worst chipotle I have ever been to. I was here twice, both times the lady refused to give me more rice when requested. You could see the bottom of the bowl yet and I simply wanted a normal amount of rice, not extra. She said I needed to pay for it if she gave me any more rice. It is little things like this that make a customer never want to come back to your franchise ever again. Why am I arguing over a spoonful more of rice?

FAQ

The restaurant offers the opportunity to experience sports on a TV / screen.

The place also takes various credit cards.

More information

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